Working at CenturyLink in Phoenix, AZ: 4 Employee Job Reviews by Real Employee working in Phoenix, AZ Area

"CenturyLink has a great training program for new employees. The support that you receive from your trainers and supervisors is quite high and they achieve perfect marks for the friendliness they present towards you. Unfortunately, the systems that CenturyLink uses to manage customer accounts frequently run into errors and as a Sales and Service Representative your job will consist of fixing errors made by other representatives. Customers usually call in very frustrated as they have run into these problems multiple times. CenturyLink focuses on sales over service and you will be constantly told to sell new services over fully supporting customers with their existing problems. This is probably going to be a conflict of interest for many employees working for CenturyLink, myself included."

"I work for Centurylink for about 16 years and love working for the company the only thing they would need to improve is their incentive program, however everything else including the pay is great. A great place to work and start your Career in Telecommunications great opportunity to also take advantage of their school tuition reimbursement."

"I've worked for company as 13 month long it was good time on the field helping customers and tack care all installation trouble ticket. The job was a good time value for my experience, it's all so a learning resources to go to the next level job so I liked the team work as helping each other to reach the goal of the day, week, be a good tech and happy person."

"I have worked for Century Link as supervisor."