On average, employees in Englewood, CO at Cbeyond give their company a 3.2 rating out of 5.0 based on 3, whereas overall Average Rating of Cbeyond is 3.6 out of 5.0 based on 92 Cbeyond Review Ratings. The happiest Cbeyond employees in Englewood, CO are Technical Support Agents submitting an average rating of 3.4 and Anonymous Employees with a rating of 3.3.
"Highly micro-managed and stressful work environment. Company policies prevented me from supplying the quality IT support the customer needed."
"This company is a great stepping stone, but they lack the support needed for the agents working on the phones. They do not give all the needed tools and training, so you better be able to figure things out on your own and not be afraid to ask for help."
"Cbeyond is a great company to work for if you are seeking your first job in the IT Support/Call Center arena. The pay is low and micro-management is high (sometimes a necessary evil for younger workers). Be prepared to either move up or move out after 1 year. Cbeyond recently opened up a Call Center in The Philippines and may be moving their lower-level Call Center Support there,"
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