29 Call Center Associate Reviews
Call Center Associates give their job an average rating of 4.1 out of 5.0. The Call Center Associates happiest with their jobs are employed by Farmers with an average rating of 3.0 while the Call Center Associates least happy with their jobs work for InfoArmor with an average rating of 2.0.
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Please give us a one liner to describe this review.
"No one has any future vision for where the company is going."
What do you like about working at InfoArmor?
"Good group of people to work with is really the only positive thing."
Do you have any tips for others interviewing with this company?
"Run the other way as this is a dead end opportunity with zero growth options."
What don't you like about working at InfoArmor?
"No corporate guidance or direction. Lack of communication from top down. Fires people without warrant or cause."
What suggestions do you have for management?
"Take a people management class and get realistic about how you cope with staff."
Please give us a one liner to describe this review.
"They do not train for enough time"
What do you like about working at Citizens Bank?
"Helping the customers with something that they didn't know they needed. When the customer is really satisfied with you and they let you know and want to tell your manager. I also loved the managers there. They were all really nice. I also appreciate the free coffee and tea for the employees and the gym."
Do you have any tips for others interviewing with this company?
"Dress professional and relax the managers there are really nice people. If you do get hired take lots of notes while in training and also ask lots of questions."
What don't you like about working at Citizens Bank?
"They offer very little pay rate for all the different type of calls you have to take. Also not enough resources to get the answers you need and the resource they have is very, very slow. I also did not like the fact that there was difficulty in finding parking."
What suggestions do you have for management?
"More training on business calls and loans. Higher pay rate. Less type of calls for example: no business calls if its not the business department. No online banking calls if it is not the online banking department and no password resets if we are not technical support."
Do you have any tips for others interviewing with this company?
"Have a lot of energy and be willing to help solve problems."
What do you like about working at T-Mobile?
"The company is a family company, every one is looking to help you always. Team environment."
What suggestions do you have for management?
"Their is always room for improvement and a good feed back. I also believe the feed back is personal between the manager and the employee."
Please give us a one liner to describe this review.
"Interesting."
What do you like about working at CitiGroup?
"Incentives."
What don't you like about working at CitiGroup?
"Quota for goals to be met."
What suggestions do you have for management?
"Better training tools."
Please give us a one liner to describe this review.
"This was a great job that helped me advance my working skills."
Please give us a one liner to describe this review.
"Fun place to work."
What do you like about working at Symantec?
"Relaxed atmosphere, breakfast served daily, and the games room."
Do you have any tips for others interviewing with this company?
"Be confident, you'll wanna get this one."
What don't you like about working at Symantec?
"Can't think of anything."
What suggestions do you have for management?
"Flip flops are cool."
Please give us a one liner to describe this review.
"Security."
What do you like about working at Verizon Wireless?
"It is a good company."
Do you have any tips for others interviewing with this company?
"Good luck getting in."
What don't you like about working at Verizon Wireless?
"Management members are not on the same page."
What suggestions do you have for management?
"Agree to disagree."
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