What makes a company happy? As you can see from the video above, Total Quality Logistics are the experts. It's no wonder they are one of our top ten 2018 Happiest Companies in America!
In addition to the employees TQL caught on camera who shared what makes them so happy at work, TQL also shared some of their favorite parts of the company culture and perks. From their annual charitable giving campaign to intramural sports teams and epic celebrations, TQL and their dedicated (and fearless!) CEO are leading the charge on what it means to be a happy company. Read on to get the dish on their bliss!
1. What makes your employees so happy?
The opportunity to have successful careers and enjoy the journey along the way makes our employees happy. That’s why they’re here. The logistics industry is not an easy gig but with a “work hard, play hard” mentality, our employees balance their crazy workday with fun and camaraderie. In online reviews, our employees always say the best part about a career at TQL (outside of their earning potential) is getting to work with some pretty cool people. Together, they not only help each other out on the sales floor when needed, but they celebrate each other’s success in big and small ways.
2. What are the 3 best things about your company’s culture?
- We work hard to make sure our culture fits the demographic of our millennial workforce, and can adapt as the workforce continues to grow. One example of this is how we give back to our communities – something that has always been a key component of TQL’s culture. In 2017, we handed over the reins to the employees by empowering them to give to the charities that mean most to them. As a result, we had 74% participation in our TQL Cares Annual Giving Campaign, which impacted more than 1,800 charities across the world. To further incentivize employees to give, TQL matches all donations.
- We work hard and we play hard. TQL sponsored more than 120 intramural teams and 1,300 players in 2017. We pick up 50% of the cost of a league and outfit our players in branded team shirts so those outside of TQL can get a taste of our culture. We had teams play nine different sports over the course of the year.
- Events and engagement are legit. TQL has an entire team of professional party planners to execute the celebration of our successes. Whether it’s an annual family event, a year-end team party, a food eating competition or a companywide beer drop, it’s done in style. TQL style.
3. What’s one thing people don’t know about your company?
All the technology that TQL uses to arrange the movement of freight is developed and maintained in-house, allowing our company to quickly make improvements or act on suggestions from our employees.
4. What’s your favorite employee perk?
We went year-round “TQL casual” in 2017, which means an employee can wear jeans any day of the week so long as they are wearing them with TQL-branded apparel. To help outfit our employees, we design and sell a quarterly t-shirt to all employees. We also have an online store where employees can purchase TQL-branded clothes and swag for themselves, their friends, family members, even customers and carriers. Each quarter, we have a sale for employees to buy items at a discounted price. Ask any employee and they will tell you 50% or more of their closet is TQL gear.
5. Can you tell us a bit about your CEO and his journey to happiness at work?
When CEO Ken Oaks started his career working for a produce shipper, he quickly realized the unfortunate reality of how people in logistics treated each other. So when he decided to start his own company, he did so with one goal in mind – become the industry leader by treating customers and carriers with honesty and integrity, exceeding their expectations at all times. Twenty years and 4,200 employees later, TQL has delivered on that goal as the 2nd largest freight brokerage firm in the country. Creating an opportunity where people can write their own paycheck by working hard and doing the right thing makes not only our CEO happy, but our employees happy as well.
Today, Ken still lives and breathes the company culture. He routinely meets with new employees, provides quarterly updates, sends a company-wide daily email to stay engaged, and when challenged, even rappelled down the side of our corporate headquarters to raise money for a local charity.