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62 Blockbuster Customer Service Representative Reviews

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Customer Service Representatives at Blockbuster give their company a 3.7 out of 5.0, while the average rating for Blockbuster is 3.9, making them 5% less happy than every other employee at Blockbuster and just as happy as every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for DEFENDER Direct.

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Customer Service Representative
in Richland, WA

"I enjoyed working there. Great work environment, and everyone was positive."

What do you like about working at Blockbuster?

"The other employees. Everyone always had a positive attitude that really made the work day fun, and go by quickly and smoothly."

Do you have any tips for others interviewing with this company?

"Keep in mind with OnDemand and Redbox that the video store industry is losing a great deal of customers. As the customer base thins so do the hours available for employees."

What don't you like about working at Blockbuster?

"I didn't like the shot shifts. I don't like planning my day around a three hour shift."

What suggestions do you have for management?

"Instead of having everyone work every holiday, I would suggest a sign up sheet that would allow people to sign up for which ones they would like to work and which ones they would like to have off. I would base the sign up priority upon quarterly sales."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative
in Walnut Creek, CA

"Decent summer job."

What do you like about working at Blockbuster?

"Would rehire me for seasonal positions. Good holiday hours. Free movie rentals."

Do you have any tips for others interviewing with this company?

"Know your current movies, be patient with customers. It's retail."

What don't you like about working at Blockbuster?

"Not much, they did a pretty good job of being a decent company."

What suggestions do you have for management?

"Train holiday hires more thoroughly, it's hard to deal with a staff that doesn't know what they're doing."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative
in Walnut Creek, CA

"Good till the end."

What do you like about working at Blockbuster?

"Fun, challenging, feeling like I made a difference, learned a lot, got a lot of support from management."

Do you have any tips for others interviewing with this company?

"Be a people person, the job itself wasn't that hard, but you have to deal with the good customers and the bad."

What don't you like about working at Blockbuster?

"Manager lied to me to keep me on staff. Long commute, only worked part time."

What suggestions do you have for management?

"Next time don't lie, just be honest. Follow through on promises. Integrity is important."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.2 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 4 / 5 Way You Work 4.9 / 5
Customer Service Representative

"One of my first jobs."

Person You Work For 4.8 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 2.2 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 3.9 / 5
Company Culture 3.1 / 5 Way You Work 4.9 / 5
Customer Service Representative
in Colchester, CT

"PT job from long ago."

Support You Get 2.7 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 2.5 / 5 Way You Work 3 / 5
Customer Service Representative

"Company cared nothing about employees."

Person You Work For 2.1 / 5 People You Work With 4.9 / 5 Work Setting 2.1 / 5
Support You Get 1.4 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 1.1 / 5
Company Culture 1.2 / 5 Way You Work 3.9 / 5
Customer Service Representative
in Wixom, MI
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4.3 / 5
Support You Get 3.4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1.1 / 5
Company Culture 3.4 / 5 Way You Work 4.4 / 5
Customer Service Representative
in Pensacola, FL
Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 3.6 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Customer Service Representative
in New York, NY
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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