Blackbaud Employee Job Reviews in the United States

"I worked for Blackbaud for over 12 years and found the work not only engaging but also an open minded workplace where I was given the leeway to come up with the best solutions for any given issue, based on experience I also liked that my peers would welcome many informative discussions about maybe something I handed thought of."

"Great company to work for."

"Very growth oriented place to work and challenges one to be the best."

"I've worked at Blackbaud since November, 2019. Bridging my higher education experience, they hired me on to help with higher educaiton consulting and implementing software solutions for universities. Blackbaud is a great company that gives back and instills that value in it's employees. They offer rewarding work and you can leave knowing you made an impact. Due to COVID-19 the company had to layoff some of it's workforce but they took all the right steps to make sure employees had assistance."

"Blackbaud is a good company to work for. I've enjoyed my time there and their product seems very good."

"This company was acquired by Blackbaud."

"Blackbaud is a great company."

"Great company and people!"

"I have been with Blackbaud since 2011. My time here has been overall pleasant.Pros:free arcade machines and foosball tables,free snack room,good work/life balance,occasional out of office adventures (bowling, movies, etc.).Cons:cube farm culture,lack of recognition,commute over bridges."

"I worked for Blackbaud for 9 months. They did not offer me a job."

"Blackbaud is eating Convio alive! Everyone who is not interested in embracing Microsoft is leaving!"

"I've worked for Blackbaud since 2011. The company offers lots of opportunity to expand your skill sets through a variety of platforms. It also offers excellent salaries and a healthy benefits package. The one major drawback is a distinct lack of opportunity to advance within the company. In other words, a person gets pigeon-holed doing the same set of tasks at the same tier the entire time she or he works for the company."

"Loved job & people. Hated the OCD managerial style. Ethical values took their toll."

What do you like about working at Blackbaud?

"I enjoyed, for the most part, the high level of independence that was portrayed during my first half of employment there. I also enjoyed working with numerous Non-profits dealing with all types of social issues."

Do you have any tips for others interviewing with this company?

"It's a great company, but beware - you are simply a conduit for them. You take money from nonprofits and give it to the company so it looks good on the quarterly report, ultimately keeping the shareholders (aka parasites) happy. If you aren't answering emails or calls on the weekend or late at night you will receive some type of discussion. Be wary of management - even if you are 100% of your quota they will not be satisfied and if thy are not satisfied with you achieving the goals that you both agreed upon - you will be shown the exit. There is a reason BB has such a high turn-over rate."

What don't you like about working at Blackbaud?

"Blackbaud has a very complex internal structure when dealing with the sales process. There are multiple sales teams (RE Inside, RE Outside, AAM's who sell training for their AE, enterprise sales, Target Analytics - ect). Everyone has the same client base that they call. So clients might get 3 or 4 calls from a BB sales rep in 1 day. And sales reps have no loyalty to anyone else but themselves to ensure they hit their quota."

What suggestions do you have for management?

"1- Train your people to be experts in the products they sell 2- BB is in place to help NonProfits grow - embrace that! Instead of receiving payments from your clients for a product or service that they don't use, or (in many cases didn't know they had) accept that while you may lose some revenue because of the cancelation of a product or service - you are helping that organization and will be seen as a caring advisor, not just a bill collector.3- INNOVATE! Expediting the creation and implementation of new products and services is crucial! Be the market leader you claim to be and develop new products. Don't just buy a small company that has developed a new product and consider that product development4- LOSE THE STACK RANKING SYSTEM! Microsoft uses the same employee review system and look what has happened to them!5- TEACH MANAGERS HOW TO MANAGE! Just because an individual was great in a sales position does NOT mean they will be a successful manager. It is very difficult to teach someone to be a good manager. A Manager is a leader, which comes naturally for certain people. You can't teach a short person to be tall... they either have it or they don't."

What do you like about working at Blackbaud?

"The People and the cultural of the organization has allowed me to grow personally and professionally"

Do you have any tips for others interviewing with this company?

"No tips for others interviewing with Blackbaud just be yourself"

What don't you like about working at Blackbaud?

"The long tern Growth of the organization and the opportunity"

What suggestions do you have for management?

"Spend more time with clients and listen to their challanges"

What do you like about working at Blackbaud?

"I Love my customers and the challenges presented for getting the work done and keeping them happy."

Do you have any tips for others interviewing with this company?

"Make sure that you agree with your managers management style and ask for references from other employees."

What don't you like about working at Blackbaud?

"I love most everything about the company. I don't feel there is positive individual feedback from certain management personnel."

What suggestions do you have for management?

"Provide educational opportunities within the software field. It is critical to keep up with the industry or you soon become unmarketable."