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Best Western Employee Job Reviews in the United States

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On average, employees at Best Western give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest Best Western employees are Front Desk Clerks submitting an average rating of 3.9 and General Managers with a rating of 3.8.

22%
34%
31%
12%
0%
3.7
Average Rating
(based on 32 Best Western Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
2.9
People You Work With
4.1
Person You Work For
4.0
Rewards You Receive
3.2
Support You Get
3.7
Way You Work
4.2
Work Setting
3.9
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Best Western Employee

"They are a good company. I've only worked for them for a couple weeks but they're very good at teaching and very good service."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Best Western Employee

"I worked for best western for about 4 years and they are a nice company, just no opportunities for advancement at all"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.7
Best Western (56)

4.5 Highest Rated in this Industry is Bowling Green State University (21)
3.0 Lowest Rated in this Industry is Value Place (6)
3.8 Average of All Companies in this Industry (1,938)
QA Automation Engineer

"Excellent company with a great team that I have worked with"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Best Western Employee

"My previous leader at Best Western provided me with great opportunities to grow and learn."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Best Western Employee

"It was a fun place to work at. I liked management and my coworkers. I didnt like the type of people who were guests, mostly troublemakers."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Best Western Employee

"Poor place to work due to the limitation and commitment of management."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Front Desk Agent

"I have developed the ability to build rapport with new people quickly."

What do you like about working at Best Western?

"I really enjoyed meeting new people and fixing any problems that arise."

Do you have any tips for others interviewing with this company?

"My only advice would be to show your personality and be as open as possible to let your character shine through."

What don't you like about working at Best Western?

"I could not get enough hours I needed to be financially secure."

What suggestions do you have for management?

"I would suggest the management to not settle for just getting by."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Night Auditor

What do you like about working at Best Western?

"I like pressure and I like feeling that I am contributing something necessary and valuable. But here it's more stressful because my contributions don't make up the slack for everybody else (so it's falling apart) - and because doing more means my coworkers do less."

Do you have any tips for others interviewing with this company?

"Ask the employees how the owners and managers treat them. It would also be nice to ask the workers how they feel about each other (and see how much they'll tell you). Hint: if it's anything other than a somewhat sincere he's good, then it's probably a toxic work environment."

What don't you like about working at Best Western?

"As a whole, the inconsistency between hotels, lack of rational standards and effective enforcement, and lack of watching over owners and managers to make sure they are treating their employees legally (they're not). At my hotel, my coworkers make things unreasonably difficult. They are lazy, gossip-y, have no sense of accountability or responsibility, and the only changes they will make are the ones that mean they have to work even less. We have such a high turnover rate, I have 3rd-place seniority after 3 months (and will have 2nd very soon)."

What suggestions do you have for management?

"She's new, she's still got another week until she officially takes over, so I'll probably have a different opinion in a month. But in the present state, I'd just get more things fixed (preventative maintenance) so that the front desk's (currently poor) customer service wouldn't be necessary with literally every guest to keep them from getting their rooms comped and getting complaints. Other than that, keeping on top of some issues with third party travel sites, updating some amenities... and more pressure on the housekeepers (and a higher wage per room - they make so little money ($4 a room) that I understand why things don't get cleaned)."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
General Manager

"At times frustrating and at time great."

What do you like about working at Best Western?

"The people; internal and external. In addition the empowerment and freedom to make a decision,"

Do you have any tips for others interviewing with this company?

"Have patience and don not expect things to get better over night."

What don't you like about working at Best Western?

"Ownership did not try to build the business but rather treated it as a money tree."

What suggestions do you have for management?

"Put additional monies into the business; the person suffering the most is the customer."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Director of Sales
People You Work With 4.3 / 5 Work Setting 5 / 5 Support You Get 4.1 / 5
Rewards You Receive 5 / 5 Growth Opportunities 4 / 5 Company Culture 4 / 5
Way You Work 5 / 5
Front Desk Clerk

"Not a great company."

Person You Work For 3.1 / 5 People You Work With 4.2 / 5 Work Setting 3.6 / 5
Support You Get 3.2 / 5 Rewards You Receive 1.9 / 5 Growth Opportunities 1.6 / 5
Company Culture 2.6 / 5 Way You Work 4.3 / 5
Front Desk Representative

"Best Western is a great place to learn new things."

Person You Work For 3.9 / 5 People You Work With 3 / 5 Work Setting 4.5 / 5
Support You Get 3.4 / 5 Rewards You Receive 2.4 / 5 Growth Opportunities 1.6 / 5
Company Culture 3.8 / 5 Way You Work 2.1 / 5
Regional Manager
Person You Work For 3.1 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1.7 / 5
Company Culture 2 / 5 Way You Work 3.1 / 5
Night Auditor
Person You Work For 4.7 / 5 People You Work With 4.9 / 5 Work Setting 3 / 5
Support You Get 4.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.9 / 5
Company Culture 3.9 / 5 Way You Work 4.9 / 5
Front Desk Clerk
Person You Work For 5 / 5 People You Work With 4.5 / 5 Work Setting 4.7 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.7 / 5 Way You Work 4.7 / 5

Best Western Reviews FAQs

Is Best Western a good company to work for?

Best Western has an overall rating of 3.7 Average Rating out of 5, based on over 32 Best Western Review Ratings left anonymously by Best Western employees, which is 5% lower than the average rating for all companies on CareerBliss. 88% of employees would recommend working at Best Western.

Does Best Western pay their employees well?

Best Western employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 6 Best Western employees have shared their salaries on CareerBliss. Find Best Western Salaries by Job Title.

How satisfied are employees working at Best Western?

88% of employees would recommend working at Best Western with the overall rating of 3.7 out of 5. Employees also rated Best Western 3.5 out of 5 for Company Culture, 3.2 for Rewards You Receive, 2.9 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Best Western?

According to our data, the highest paying job at Best Western is a Principal Consultant at $180,000 annually. Browse Best Western Salaries by Job Profile.

What is the lowest paying job at Best Western?

According to our data, the lowest paying job at Best Western is a Student Worker at $14,000 annually. Browse Best Western Salaries by Job Profile.

What are the pros and cons of working at Best Western?

According to reviews on CareerBliss, employees commonly rated the pros of working at Best Western to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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