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Best Buy Employee Job Reviews in the United States

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23%
46%
24%
7%
0%
3.8
Average Rating
(based on 723 Best Buy Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.2
People You Work With
4.4
Person You Work For
4.1
Rewards You Receive
3.4
Support You Get
3.8
Way You Work
4.0
Work Setting
4.0
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"I worked for BBY for 14 years. World class company. Challenging environment, results driven company that rewards performance. A big company that does try to stay small in the way leadership relates to employees. I have tremendous respect for the company, founder Richard Schultz, and present senior leadership."
Posted 10 years ago in Richfield, MN
Customer Care Representative

"Provided customer support and sales of Best Buy products."

What do you like about working at Best Buy?

"I like that it was an electronic store and it gave me the opportunity to learn more about the different types of electronics and other items."

Do you have any tips for others interviewing with this company?

"Be yourself and have sales and customer service experience to share."

What don't you like about working at Best Buy?

"I did not like that the schedule was set in stone and the fact that the hours were not sufficient."

What suggestions do you have for management?

"I would suggest better scheduling and maybe an increase of salary from $8.00 to $10.00 as the starting salary."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Sales Associate

"Great company for a first job or college student."

What do you like about working at Best Buy?

"I love being able to help people obtain the products they need to fulfill their technological desires. Being able to work in a climate controlled building and see people leave with a smile on their face is great."

Do you have any tips for others interviewing with this company?

"Enjoy your time at work but do not have expectations of moving up fast."

What don't you like about working at Best Buy?

"There seems to be a lack of proper training and no outline for advancement."

What suggestions do you have for management?

"Listen to your sales floor and build the strengths of your team."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Visual Merchandiser

"Great, comfortable, and fun atmosphere."

What do you like about working at Best Buy?

"I love it. It's comfortable, fun, and doesn't pressure you to force sell."

Do you have any tips for others interviewing with this company?

"Be yourself and knowledgeable. Sell customers what they need rather than what you think they need."

What don't you like about working at Best Buy?

"Advancement opportunities. People with the skills and whom are deserving are normally overlooked."

What suggestions do you have for management?

"Pay attention to those who are skilled and worthy of advancement."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Product Manager

"Chaotic."

What do you like about working at Best Buy?

"Fast pace environment with lots of project activity. Funding is less of an issue than making a clear case for your project."

Do you have any tips for others interviewing with this company?

"Be young. The company values energetic, innovative, creative approaches. Most of the functions are project and function coordination. Much of the creative and software development work is done by contractors."

What don't you like about working at Best Buy?

"Functional overlap and undetermined decision rights. Even at the VP level it is frequently unclear about which person or organization has the authority to run or approve a project or function."

What suggestions do you have for management?

"Clarify function, authority and responsibility. Vertical responsibilities are vague, horizontal scope of responsibility is undefined."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Operations Manager

"Wonderful experience, would recommend it to anyone."

What do you like about working at Best Buy?

"Led a diverse group of people to accomplish tasks that were very difficult to achieve."

Do you have any tips for others interviewing with this company?

"Yes, keep an open mind at all times, which will in turn help deal with the amount of tasks to come your way."

What don't you like about working at Best Buy?

"Very difficult to move into another management position within the same location."

What suggestions do you have for management?

"I would suggest to find better ways to communicate to the employees."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Sales Associate

What do you like about working at Best Buy?

"I like the fact that I get to sell technology."

Do you have any tips for others interviewing with this company?

"Show some personality and be assertive. And also show that you can sell."

What don't you like about working at Best Buy?

"The lack of benefits and more responsibility for less pay."

What suggestions do you have for management?

"Listen to your employees and really invest into them to keep turnover rate low."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Counter Operations Agent

What do you like about working at Best Buy?

"I liked my fellow employees, and the benefits employees received."

Do you have any tips for others interviewing with this company?

"Teamwork is a big part of the job, be prepared to push credit cards."

What don't you like about working at Best Buy?

"Having to push credit card offers, and having to deal with everyday customers."

What suggestions do you have for management?

"I would of not tried to annoy employees by reducing the employee discount."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Product Process Engineer

"It has been great gaining the knowledge."

What do you like about working at Best Buy?

"I have enjoyed the people I work with and the employees I have helped grow into great sales people."

Do you have any tips for others interviewing with this company?

"I would say in any position, with any company, you should always give your best and go seek the knowledge it will take for you to become successful. Become your future."

What don't you like about working at Best Buy?

"I have reached my maximum growth and the company is slowly taking a decline in profit share."

What suggestions do you have for management?

"I don't have any negative things to say about the company however, I wish them all the best."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Project Team Specialist

"Assemble structures and strategically place product for better customer awareness."

What do you like about working at Best Buy?

"Working with new technology and friends that I have made."

Do you have any tips for others interviewing with this company?

"Have an open availability to a work schedule, be open to consistent changes that will effect your time."

What don't you like about working at Best Buy?

"Inconsistency of management decisions, unneeded restructures that hurt customer experiences."

What suggestions do you have for management?

"Stop making changes to the values and techniques that take away what the company was built on."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Geek Squad Agent

"Satisfying experience."

What do you like about working at Best Buy?

"Supporting clients with technology needs while learning about new technology and communicating new technology to clients."

Do you have any tips for others interviewing with this company?

"Experience is not needed, and as long as you are eager to learn, this company is a good way to become part of retail industry."

What don't you like about working at Best Buy?

"Non commissioned sales on the Geek Squad side of the business."

What suggestions do you have for management?

"Develop more programs for employees that allow them to become involved with growth of company on the leadership side."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Asset Protection Associate

"Working at Best Buy is great!"

What do you like about working at Best Buy?

"I like the team environment and the managers are very supportive."

Do you have any tips for others interviewing with this company?

"Best Buy is a great company to work for. Please only apply if you strive to be great at what you do, because passion for the position really helps at BB!"

What don't you like about working at Best Buy?

"I wish the compensation was more, but I am only PT and it is in retail."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Mobile Specialist

What do you like about working at Best Buy?

"My supervisor was great, always respectful and outgoing, acknowledging your good hard work."

Do you have any tips for others interviewing with this company?

"Lots of good people skills, be outspoken and know your products to be sold."

What don't you like about working at Best Buy?

"Floor managers were only about favoritism, always putting you down."

What suggestions do you have for management?

"Treat everyone with respect. Not show favoritism to people you do get along with, no personal relationships."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Store Services Manager

"Managed internal and external Geek Squad services offerings."

What do you like about working at Best Buy?

"Ability to expand the Geek Squad brand throughout the organization."

Do you have any tips for others interviewing with this company?

"Be prepared to ask a lot of questions as the interview questions are pretty dry and it is standard for management to stick to the script."

What don't you like about working at Best Buy?

"This position was some of the most fun I've had working. Nothing there to not like."

What suggestions do you have for management?

"Bring the position back. This position was combined with one of the Sales Manager positions (This is my current role). The services side of the business needs its own separate manager."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Solutions Manager

What do you like about working at Best Buy?

"The amazing people that I meet on a daily basis and the chance to move up."

Do you have any tips for others interviewing with this company?

"Be very professional and ready to extend the interview on your own terms. The interview questions tend to be very dry."

What don't you like about working at Best Buy?

"The hours. Working every weekend and holiday does not fit well with family life."

What suggestions do you have for management?

"Continue on the current course. Success is near despite what outsiders say."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Consultant

"Hard work gets you nowhere, it's all about appearance."

What do you like about working at Best Buy?

"The employee discount and working with lots of people every day."

Do you have any tips for others interviewing with this company?

"Draw attention to yourself and kiss up to the store manager every day."

What don't you like about working at Best Buy?

"Backstabbing, under-training, hiring and keeping people that hurt the company image, the fake sincerity from management."

What suggestions do you have for management?

"Start treating the customers the way they deserve before they all go to Amazon."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 1 / 5 Way You Work 1 / 5

Best Buy Reviews FAQs

Is Best Buy a good company to work for?

Best Buy has an overall rating of 3.8 Average Rating out of 5, based on over 723 Best Buy Review Ratings left anonymously by Best Buy employees, which is 3% lower than the average rating for all companies on CareerBliss. 93% of employees would recommend working at Best Buy.

Does Best Buy pay their employees well?

Best Buy employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 149 Best Buy employees have shared their salaries on CareerBliss. Find Best Buy Salaries by Job Title.

How satisfied are employees working at Best Buy?

93% of employees would recommend working at Best Buy with the overall rating of 3.8 out of 5. Employees also rated Best Buy 3.7 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.2 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at Best Buy?

According to our data, the highest paying job at Best Buy is a Senior Sales Consultant at $57,408,000 annually. Browse Best Buy Salaries by Job Profile.

What is the lowest paying job at Best Buy?

According to our data, the lowest paying job at Best Buy is a Editor at $16,000 annually. Browse Best Buy Salaries by Job Profile.

What are the pros and cons of working at Best Buy?

According to reviews on CareerBliss, employees commonly rated the pros of working at Best Buy to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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