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Blue Cross Blue Shield Employee Job Reviews in the United States

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34%
44%
16%
6%
1%
4.0
Average Rating
(based on 424 Blue Cross Blue Shield Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.6
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.8
Support You Get
3.9
Way You Work
4.1
Work Setting
4.0
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"I worked for BCBSMA for 26 years and worked with many great people that helped develop me into the person I am today. My immediate for many years taught me not only the technical skills but the ability to manage my team and work with business associates to deliver the most value."
Posted 3 years ago in Boston, MA
Correspondent

"Not a good career move - VSHP/BCBST."

What do you like about working at Blue Cross Blue Shield?

"I like the great 401k plan and good training when I started (poor follow-up training since). I like the good, stable name that people look to."

Do you have any tips for others interviewing with this company?

"It is easy to get in. General interviewing techniques are used. Act happy and health-oriented."

What don't you like about working at Blue Cross Blue Shield?

"I dislike the poor management, and that they do take any advice from the employees at all. It is very unorganized, as far as VSHP is concerned. My job is not an entry level position. I had to have a lot of knowledge to get to my position, and I have learned a great deal more since starting. About a year ago, they changed it to where we were being paid less than the entry level CSR (call center/phone) position was being paid, AND, they told all the new trainees that we were paid less to try and keep them from wanting to move up and out of the CSR position. They also went behind our backs, changed our job description to include helping out the CSRs, and they forced us to take phones calls while being paid less then the CSR. Since when does someone with MORE knowledge make less moneyAs a whole, BCBST is very focused on employee health. We are forced to have a bio-metric screening done and the results are given yearly. If we do not wish to participate, then they take a $25 fee out of your bi-weekly paycheck. The food available is health-oriented, so therefore, expensive and bland. If you want more unhealthy foods, there is not much available, and expect to pay about double for it. The campus has signs everywhere about being healthy and getting into shape, and not a single one is actually oriented to doing a good job. I made more money in my health wellness bonus than I do for my actual job! There is no focus at all from the company about performance, unless it's bad, it seems. Management is all smiles and happy all the time, but it generally does not come across as genuine."

What suggestions do you have for management?

"Get rid of pretty much everyone and start fresh. Listen to the employees, because we are the ones out there doing it every day, and we know exactly what is going on and what needs to change."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Claims Representative

"The independence of working alone or in a group."

What do you like about working at Blue Cross Blue Shield?

"I like the option of assisting customers per contracts set forth by their employer."

Do you have any tips for others interviewing with this company?

"Be sure that you can handle constant change. It is not a bad thing, but with this company, health laws change often."

What don't you like about working at Blue Cross Blue Shield?

"I dislike the option of not being able to assist customers per the contracts set forth by their employer."

What suggestions do you have for management?

"Have more trust in the employees for the job they have."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Information Systems Project Manager

What do you like about working at Blue Cross Blue Shield?

"I like the assignments, the people who work for the company and the contracted work place."

Do you have any tips for others interviewing with this company?

"if you have what they are looking for, the interview is a breeze."

What don't you like about working at Blue Cross Blue Shield?

"I dislike the pay and benefits. Pay rates never change, no matter how long on contract."

What suggestions do you have for management?

"Pay more attention to assignments when ending, and prepare for new assignments."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
DW Operations Analyst

"Terrible. I was not permitted to pursue my expected duties."

What do you like about working at Blue Cross Blue Shield?

"The benefits were good. The facilities were great. The downtown atmosphere was nice."

Do you have any tips for others interviewing with this company?

"Be specific about what you expect from the position once hired. Get a clear idea of the direction of the position."

What don't you like about working at Blue Cross Blue Shield?

"My manager was ineffective and inefficient, lacking insight and direction."

What suggestions do you have for management?

"The overall culture here was very unfriendly. There seemed to be drastically different working rules, depending on how your manager was feeling on a particular day. This should be stratified across the company. Also, job descriptions should be more solid."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Marketing Analyst

"Great!"

What do you like about working at Blue Cross Blue Shield?

"It is a great company, a respected industry leader in its field."

Do you have any tips for others interviewing with this company?

"Be ready for lots of work with a great team. Be sure that you love what you do!"

What don't you like about working at Blue Cross Blue Shield?

"Pay was terrible - the recession affected the island well before 2007, and Puerto Rico salaries that tend to be low, got even lower after this."

What suggestions do you have for management?

"I would suggest better resources for analytical positions, and increased communications within departments."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Director of Sales

"Not-for-profit health plan with unique position and commitment to support reform."

What do you like about working at Blue Cross Blue Shield?

"I like having the ability to lead the sales team and drive growth for a sleepy not-for-profit, converted to an aggressive market leader."

Do you have any tips for others interviewing with this company?

"It depends on the role you are interviewing for. In general, BSC is very data-driven and values knowledge of market place and metrics."

What don't you like about working at Blue Cross Blue Shield?

"Inconsistency in pricing and stability of competitive position was challenging for steady growth. Still, we achieved record sales growth,"

What suggestions do you have for management?

"Stay focused on member experience and broker distribution channel. Health care reform requires change, and broker and general agent channel can help usher these changes."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Business Intelligence Analyst

What do you like about working at Blue Cross Blue Shield?

"I like the technology versatility. At BCBSNE, I am exposed to most technology facets, therefore taking advantage of my versatile IT background."

Do you have any tips for others interviewing with this company?

"Be in line with what you can do, and directly answer questions."

What don't you like about working at Blue Cross Blue Shield?

"There is limited career growth, as a result of being a consultant."

What suggestions do you have for management?

"Just like any other environments, there is never too much emphasis on continued career growth."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Case Manager

What do you like about working at Blue Cross Blue Shield?

"The reputation of Blue Cross is exceptional. The company policy tends to benefit their members strongly. Great coworkers! Good learning opportunity."

Do you have any tips for others interviewing with this company?

"Buy a car that uses little gas :) Live close. Take the bus."

What don't you like about working at Blue Cross Blue Shield?

"I dislike the distance to drive through major downtown traffic each day. Time could be better utilized at work."

What suggestions do you have for management?

"I would suggest, perhaps, better training of middle management and keeping them in the loop as to what is expected of them."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Premium Account Reconciliation Specialist

"Through my current position, I have gained knowledge I can take into the work force."

What do you like about working at Blue Cross Blue Shield?

"What I like working for my current employer is the benefits and culture."

Do you have any tips for others interviewing with this company?

"The one thing I would recommend is have confidence and knowledge in what you are interviewing for."

What don't you like about working at Blue Cross Blue Shield?

"The one thing I do not like aboout working for my current employer is my commute."

What suggestions do you have for management?

"The suggestion I would have for managment is to make your team as strong as you are or stronger."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Operations Processor

What do you like about working at Blue Cross Blue Shield?

"I like the flexible hours, great pay and health benefits, excellent 401k plan, and fridge benefits."

Do you have any tips for others interviewing with this company?

"Blue Shield knows how to treat their employees. They provide great Wellvolution programs, keep us healthy by banning smoking on campus, and provide everyone with the cheapest health insurance out there."

What don't you like about working at Blue Cross Blue Shield?

"I love everything about this company. I couldn't say enough."

What suggestions do you have for management?

"I have no suggestion for management, except they're doing a great job."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Enterprise Architect

What do you like about working at Blue Cross Blue Shield?

"I like the wide range of problems to solve, from an architecture perspective through business process modeling."

Do you have any tips for others interviewing with this company?

"Ask questions about the company culture and leadership beliefs to drive the company to success."

What don't you like about working at Blue Cross Blue Shield?

"The company culture was not inviting to be creative and risk-taking. The message to the employees was not to solve problems, but to do what you were told, even if it was not correct."

What suggestions do you have for management?

"Work on team-building and acknowledgment of the employees. Have an open mind, and trust the employees."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Business Analyst

What do you like about working at Blue Cross Blue Shield?

"I liked the working environment, and the coworkers were very helpful."

Do you have any tips for others interviewing with this company?

"The company is very professional, and they do take their work seriously."

What don't you like about working at Blue Cross Blue Shield?

"There is nothing that I don't like about the company."

What suggestions do you have for management?

"Everything is perfect about the company, and nothing needs to be changed."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Claims Agent

"Not what I was signing up for."

What do you like about working at Blue Cross Blue Shield?

"I like the somewhat flexible hours, beautiful grounds, clean environment, many long-time employees, great corporate orientation program, and good benefits. Pay is fair."

Do you have any tips for others interviewing with this company?

"While providing for good work-life balance, consider the overall political and cubicle-driven atmosphere, and if it doesn't feel right, keep looking."

What don't you like about working at Blue Cross Blue Shield?

"I dislike the highly political atmosphere and group-think mentality within each department. Clicks and alliances are rewarded, while hard-working employees are not valued. There is nearly non-existent unit and/or job-specific training."

What suggestions do you have for management?

"Listen to employee suggestions and concerns. Make yourselves visible in the work environment. Compliment work well-done, and express appreciation and encouragement."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Business Analyst

What do you like about working at Blue Cross Blue Shield?

"The company affords a good work-life balance, but the teams that support the customers are horrible."

Do you have any tips for others interviewing with this company?

"Kiss ass. Regardless of how hard you work, your ability to kiss ass is what counts. In many cases, you don't need the stated education level for a job, but if you suck up enough, the job is yours."

What don't you like about working at Blue Cross Blue Shield?

"I dislike the general level of politics, as well as the demented minds of the supervisors who get pleasure in seeing others get screwed over."

What suggestions do you have for management?

"Nothing, since the problems lie in the personality of people. You can't change the politics and/or the yes-man attitudes, cliques, etc. Sometimes, work is worse than high school."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Engineer

What do you like about working at Blue Cross Blue Shield?

"I was a contractor, but I really liked the managers, as they equally respected the contractors and full-timers."

Do you have any tips for others interviewing with this company?

"The company was very heavy on contractors, and each position was unique, with a very broad structure in place."

What don't you like about working at Blue Cross Blue Shield?

"Nothing, it was a great experience. I felt the team was solid, with great management."

What suggestions do you have for management?

"They are a very good team of managers and supervisors who communicated very well within the team."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Blue Cross Blue Shield Reviews FAQs

Is Blue Cross Blue Shield a good company to work for?

Blue Cross Blue Shield has an overall rating of 4.0 Average Rating out of 5, based on over 424 Blue Cross Blue Shield Review Ratings left anonymously by Blue Cross Blue Shield employees, which is 3% higher than the average rating for all companies on CareerBliss. 93% of employees would recommend working at Blue Cross Blue Shield.

Does Blue Cross Blue Shield pay their employees well?

Blue Cross Blue Shield employees earn $52,000 annually on average, or $25 per hour, which is 21% lower than the national salary average of $66,000 per year. 160 Blue Cross Blue Shield employees have shared their salaries on CareerBliss. Find Blue Cross Blue Shield Salaries by Job Title.

How satisfied are employees working at Blue Cross Blue Shield?

93% of employees would recommend working at Blue Cross Blue Shield with the overall rating of 4.0 out of 5. Employees also rated Blue Cross Blue Shield 3.9 out of 5 for Company Culture, 3.8 for Rewards You Receive, 3.6 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at Blue Cross Blue Shield?

According to our data, the highest paying job at Blue Cross Blue Shield is a Director of Policy at $270,000 annually. Browse Blue Cross Blue Shield Salaries by Job Profile.

What is the lowest paying job at Blue Cross Blue Shield?

According to our data, the lowest paying job at Blue Cross Blue Shield is a Barista at $10,000 annually. Browse Blue Cross Blue Shield Salaries by Job Profile.

What are the pros and cons of working at Blue Cross Blue Shield?

According to reviews on CareerBliss, employees commonly rated the pros of working at Blue Cross Blue Shield to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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