Barnes & Noble Employee Job Reviews in the United States

"Been working at my location for close to 3 yrs. Although flexible with my schedule, I don't feel challenged enough. Majority of my shifts are on the register. Rarely get projects. I feel like they think I'm not good enough to do other things."

"I have worked for Barnes & Noble Education for what will be 8 years in July. Due to economic decline pertaining to the Coronavirus and having to relocate the growth with my company has come to a halt which could be permanent. Great company and I have grown quickly and managed many different facets of the business but it appears that I may not have to ability to grow any further."

"The company provides employment opportunities to students and focuses on customer relations and satisfactions while following ethical employment policies. Flexible hours are available for the student employees."

"I have worked for Barnes and Noble for about 2 years. This position allowed me to become great at customer service and learn the ins and outs of how business is done. At this position I did anything they required of me from receiving and processing orders to auditing online information regarding orders."

"Barnes and Noble is a company that has struggled over the past few years but has the possibility to turn around with the vision and strategy of the new CEO. The employees who work there truly love books and the new CEO is taking them back to that focus."

"I worked for multiple companies in the past years, Barnes and Noble to be recent. It is a prestigious company that has ethical values and drive to help the company grow in a media-saturated world."

"Great employer in the ever-changing world of retail! If you love books, this is the place to be. Flexible schedules, good pay."

"The people at Barnes & Noble were great to work with. However, the company wasn't and continues to do poorly financially."

"This company is one of the top rated for outstanding customer service. If you plan to work there, bring your A game."

"Unless you are looking for a very short-term job for some spending cash, DO NOT WORK HERE! As sales get worse, hours get cut, managers get mean and employees quickly hate the job. They'll tell you everything you want to hear to get you to work here but you'll discover the truth in your first week."

"I've worked at Barnes & Noble for 2 months now and it's cool. I liked the job because of the location and also because I knew I wouldn't get too many terrible customers. But this job sucks. Management is terrible. They pay minimum wage and we do so much work. It takes over a year to get a raise and it's only 25 cents. The whole atmosphere is kind of depressing and they make it clear that they don't care about their workers, it's all about the customers. The training is no good, they fire you if you don't sell memberships, managers have the worst attitudes, it is very boring. They don't give much hours. The job is physically demanding and they aren't lenient with workers who may still be in school. All in all, the job isn't too good. Even the music is bad!"

"Large company with a bright future but lacking focus."

"Big company, nice people, 700 locations, great experience."

"I've worked at Barnes & Noble in the NOOK group for 4 years. It's a great group of people, however the company is having some challenges finding it's place and coming up with exactly the right product for the Barnes & Noble customer base. After some missteps under previous management a new leadership team is trying to get NOOK back on the right path."

"It was good environment and fun to work at Nook. Coworkers were excellent and management were terrific."