Working at AutoTrader.com in Costa Mesa, CA: 1 Employee Job Reviews by Real Employee working in Costa Mesa, CA Area

"AMAZING benefits, good pay, but heavy work load."

What do you like about working at AutoTrader.com?

"Good reputation. Brand recognition. Pays well when you hit your number and your dealers don't cancel. My boss is great but many have been very hard to work for."

Do you have any tips for others interviewing with this company?

"Be sure to focus on customer service and relationship sales in your prior history. Much of this job is relationship management, not a business development position."

What don't you like about working at AutoTrader.com?

"You cannot control when a dealer cancels and that hits your over all monthly number/quota. So in other words if you need to sell 2k per month to meet quota, and a dealer cancels for 4k, you now have to sell 6k to make up for that downsell. Also they used to assign a lot of mundane task but have gotten much better. SOOO much training (out of state) and lots of time out of the field for unnecessary reasons. Also the commission is based on a rolling 3 month average. So in one month if you are -3k (from downsells or cancels), then +1k then on the third month +4k , on the third month you are only credited for 66% (not 4k.) so you sometimes get taken advantage of."

What suggestions do you have for management?

"Stop the rolling average and stop allowing the company to sell select ads and let your reps do it."