AT&T Employee Reviews for Retail Sales Consultant

"It was a wonderful 8 years, but there was no room for advancement."

What do you like about working at AT&T?

"I enjoyed helping others, delivering exceptional customer service, and learning about new products."

Do you have any tips for others interviewing with this company?

"Know that AT&T is a reputable brand with great benefits, but you'll have to work hard to earn your place."

What don't you like about working at AT&T?

"I did not enjoy favoritism, the lack of room for advancement, racism, and the fact that commission structure was poor after 5 years."

What suggestions do you have for management?

"Promote those who earn it and abide by EEOC policies and protocol."

What do you like about working at AT&T?

"I can work weekends and they pay me okay money."

Do you have any tips for others interviewing with this company?

"It will seem good at first, but over time, you will outgrow the job and begin to hate life."

What don't you like about working at AT&T?

"The job does not fit my goals, career path, skills or education."

What suggestions do you have for management?

"Put policies in place to support employees."

"It was an experience that fostered personal growth."

What do you like about working at AT&T?

"In terms of the dynamics of the store employees, I liked the culture in the retail stores."

Do you have any tips for others interviewing with this company?

"Be creative, outgoing, and direct. Don't be afraid to second-guess questionable tactics."

What don't you like about working at AT&T?

"Upward growth opportunity is very limited, and it plateaus once you're in a management position."

What suggestions do you have for management?

"Put more focus on front-line employees. After all, they're the face of the company."

What do you like about working at AT&T?

"The pay was great and they always trained you. Every time the company was introducing a new phone, the crew was a bit catty... But on the plus side, you always got a new phone and there was never a bill for your service."

Do you have any tips for others interviewing with this company?

"Smile and know a lot about customer service. Be high tech, and show off your selling skills. Charm will definitely win the bosses over."

What don't you like about working at AT&T?

"It was so stressful! The management was constantly watching you and how you worked. Customer service was key, so if you were not willing to 100% kiss the customer's behind, then this wasn't the job for you."

What suggestions do you have for management?

"Care more about your employees, and let them sit down when they're tired. Acknowledge key performers and listen to them!"

What do you like about working at AT&T?

"I like the technology although it is not for me anymore with the change of events of what my needs are."

Do you have any tips for others interviewing with this company?

"The hard work will get you probably an asst to asst mgr, which will pay you less than after store manager. While becoming a store manager in retail you will work harder than ever because you will be always on the grind. You might as well have a pillow for overnight work at the office. You will just have to hope that it is noticed. While doing so a new college grad will just skip all those steps and become the big boss after three months of training."

What don't you like about working at AT&T?

"I have been here for so long and it is putting a stress on my life. Weekends are not guaranteed. Commissions are lowered every year. But it would be great for someone just starting out. I have just hit a plateau. Standing all day and just a number on a spreadsheet. Do not feel valued."

What suggestions do you have for management?

"Since the frontline is the motor of the company I would stop lowering commissions and give more opportunities to move up excluding becoming some type of retail frontline manager."