American Express Employee Reviews for Customer Service Specialist
Browse American Express Reviews by Job Title →Customer Service Specialists at American Express give their company a 4.7 out of 5.0, while the average rating for American Express is 4.1, making them 14% happier than every other employee at American Express and 24% happier than every other Customer Service Specialist on CareerBliss - the happiest Customer Service Specialists work for Dish Network.
"I loved working there, the benefits and the people that work there are the best."
What do you like about working at American Express?
"The benefits and the people, The working conditions are excellent."
Do you have any tips for others interviewing with this company?
"It's a fast pace working enviroment, and customer satisfaction is top priority. Be very professional."
What don't you like about working at American Express?
"The Bilingual Division was taken to Mexico. I love working in Spanish as well as English."
What suggestions do you have for management?
"To encourage and motivate the employees so that they can win the J D Powers and Associates for 6 years in a row."
Average Customer Service Specialist Ratings in the Past 3 Years
| Year | Salary |
|---|---|
| 2010 | $4 |
| 2011 | $4 |
| 2012 | $4 |
Average American Express Attributes by Customer Service Specialist
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