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American Airlines Employee Reviews for Reservations Agent

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Reservations Agent
in Norfolk, VA

"Excellent, upward, friendly place to work."

What do you like about working at American Airlines?

"I got to fly extremely inexpensively, and I could trade days off readily."

Do you have any tips for others interviewing with this company?

"Be confident, and well spoken. Be prepared to give examples of your work."

What don't you like about working at American Airlines?

"Frequency of schedule changes."

What suggestions do you have for management?

"I think they did a B+ job, so I would just suggest more cloesness and openness with the lower workers."

Reservations Agent
in Cincinnati, OH

"It required taking calls all day from people across the nation. Booking travel, assisting with any travel problems."

What do you like about working at American Airlines?

"I was able to travel the world and experience places I had never seen."

Do you have any tips for others interviewing with this company?

"The benefits were worth it for a young person."

What don't you like about working at American Airlines?

"Dealing with customers non-stop, sometimes very irate ones, got stressful. No opportunity for advancement. Low pay."

What suggestions do you have for management?

"Pay scale should have been better."

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