Passenger Services Representatives at American Airlines give their company a 4.5 out of 5.0, while the average rating for American Airlines is 4.1, making them 9% happier than every other employee at American Airlines and 22% happier than every other Passenger Services Representative on CareerBliss - the happiest Passenger Services Representatives work for American Airlines.
"AA - not what it used to be."
What do you like about working at American Airlines?
"Training was strong."
What don't you like about working at American Airlines?
"Employee environment was toxic."
What suggestions do you have for management?
"You will always have difficulty retaining good entry level employees when senior employees doing same job are paid on legacy tiers with legacy benefits and they spread negativity with impunity."
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