American Airlines Employee Reviews for Passenger Services Agent

"It was a job, but not a career."

What do you like about working at American Airlines?

"I loved the flight benefits, and learning how an airline operates."

What don't you like about working at American Airlines?

"It really was just a job, and not a career."

What suggestions do you have for management?

"Remember that employees are people, we deserve respect just as much as a customer."