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Alta Resources Employee Reviews for Customer Service Representative

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Customer Service Representatives at Alta Resources give their company a 1.6 out of 5.0, while the average rating for Alta Resources is 3.8, making them 81% less happy than every other employee at Alta Resources and 81% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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1.6
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
in Brea, CA

What do you like about working at Alta Resources?

"I loved helping callers with their daily travel needs and education new riders with helpful and important train travel information."

Do you have any tips for others interviewing with this company?

"Just be a robot and never use the restroom outside of lunch and break times."

What don't you like about working at Alta Resources?

"Etremely Micromanaged, no centralized information source from client or managers. No support when taking abuse irate callers, rightups for the smallest infractions."

What suggestions do you have for management?

"I would show appreciation for those most loyal and hardworking, less of a tyrant. Ban favortism and appreciate tenure."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
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