On average, employees in San Luis, AZ at Advanced Call Center Technologies give their company a 2.2 rating out of 5.0 based on 2, whereas overall Average Rating of Advanced Call Center Technologies is 2.9 out of 5.0 based on 5 Advanced Call Center Technologies Review Ratings. The happiest Advanced Call Center Technologies employees in San Luis, AZ are Anonymous Employees submitting an average rating of 2.8.
"I worked for ACT 6 months and it was a management by fear environment starting with the SVP level. I observed turnover rate at manager and supervisor positions above normal. Despite being the top center in the entire company and ranked in the top ten among 62 client centers, executive leadership is about threaten employee jobs on a daily basis."
"This company is disorganized, training does not cover the essentials of the job. There are no agendas to follow. When you are sent on the floor, there is no team introduction. Little or no assistance unless you fall into being a “favorite” or known person of the supervisor. No desk assignments, equipment might be be broken or not working, instead of fixing, you just get moved to another desk. Schedules are never consistent."
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