Access General Insurance Employee Job Reviews in the United States

"Great company to work for, but exceptionally crappy insurance."

What do you like about working at Access General Insurance?

"I have some of the best coworkers. Most of them work very hard and want to provide excellent customer service but are prohibited from doing so by those running the company. They do pay very well."

Do you have any tips for others interviewing with this company?

"The interview process is simple. They ask nothing but very basic claims handling questions. Be confident and definitely talk to people who work there and really listen to what they have to say."

What don't you like about working at Access General Insurance?

"While most companies are striving to provide a better work/life balance for their employees, we are told that we need to make our own work/life balance. Yet, it is strongly recommended that we give up our weekends and holidays to come to work. We get very little paid time off (PTO) only 6 paid holidays and have no flexibility with our work schedules. The work load is insane and we are constantly being screamed by people who have every right to be upset because management will not allow us to provide any level of customer service."

What suggestions do you have for management?

"Listen to the staff. You pride yourselves on hiring seasoned claims people and then fail allow them to do their jobs. Find a balance between productivity and customer service."

What do you like about working at Access General Insurance?

"My peers were excellent w worked well together and we encouraged our groups to work as a team. We organized our own committee to address day to day support."

Do you have any tips for others interviewing with this company?

"Make sure you get a copy of the job description, asked what happened to the previous emplyee that held this position. Ask to interview the management team, your staff or co-workers and someone from the business."

What don't you like about working at Access General Insurance?

"The management is not experienced decision making is not thought out there is never a Project Plan to help with implementation, and the company is very political. The owner is insulated from the poor management decisions and when people resign the owner is not told the truth."

What suggestions do you have for management?

"Include the staff more by sharing information about new initiatives, application deployment business needs. Get the staff more involved so they have ownership and can contribute to a more sucessful enviorenment. Productivity and moral would improve."

"Great potential if given the opportunity to thrive"

What do you like about working at Access General Insurance?

"Great people, great technologies/opportunity"

Do you have any tips for others interviewing with this company?

"Great place to learn."

What don't you like about working at Access General Insurance?

"Management too controlling. Need to give IT and other Depts. freedom to innovate."

What suggestions do you have for management?

"Ditto above."

"company did restructing and laid off all management"

What do you like about working at Access General Insurance?

"the work and people"

What don't you like about working at Access General Insurance?

"the stability"

What suggestions do you have for management?

"Management needs to have more of an open door policy for their employees"

"Needs Work Systematically"

What do you like about working at Access General Insurance?

"Autonomy"

Do you have any tips for others interviewing with this company?

"Know Technology"

What don't you like about working at Access General Insurance?

"Lack of understanding of call center operations."

What suggestions do you have for management?

"Learn the system"