21st Century Insurance Employee Reviews for Customer Service Representative
Browse 21st Century Insurance Reviews by Job Title →Customer Service Representatives at 21st Century Insurance give their company a 3.4 out of 5.0, while the average rating for 21st Century Insurance is 4.1, making them 19% less happy than every other employee at 21st Century Insurance and 11% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
Average Customer Service Representative Ratings in the Past 2 Years
| Year | Salary |
|---|---|
| 2011 | $3 |
| 2012 | $3 |
"Average but slipping fast. Pay attention to your lower management rather than the bottom line of the company"
What do you like about working at 21st Century Insurance?
"Great group of people to work with and lots of potential to grow and work"
Do you have any tips for others interviewing with this company?
"Get it in writing and ask a lot of follow up questions. They have changed the deal 8x now"
What don't you like about working at 21st Century Insurance?
"non consistant of procedures. antiquated system to work on. was bought out by Farmers. stop only considering employees who work monday through friday and think about the ones who have to work weekends and 10 hour days"
What suggestions do you have for management?
"prepare better and follow through on promises and invest in technology and there employees to improve services"
Average 21st Century Insurance Attributes by Customer Service Representative
"basic assessment"
What do you like about working at 21st Century Insurance?
"helping customers"
Do you have any tips for others interviewing with this company?
"be professional"
What don't you like about working at 21st Century Insurance?
"direct supervisor"
What suggestions do you have for management?
"consistentcy"
What do you like about working at 21st Century Insurance?
"I enjoyed working with co-workers and the growth opportunity."
What don't you like about working at 21st Century Insurance?
"21st Century insurance had to be reconstructed because it was bought out by AIG and taken over by Farmers."
What suggestions do you have for management?
"They did a great job"
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Crop Insurance Agent
Remote - $60,000 - $100,000 per year
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