Vonage: Latest Job Openings, Reviews and Ratings & Profile wise Salary Distribution
We've calculated that the average salary at Vonage is $41K based on 592 user-submitted salaries
A total of 27 Vonage employees gave Vonage an average happiness rating of 4.0 out of 5.0.
Please streamline your call-center process so that customers have not spoken to more than one person before you, and so that the information they already gave is relayed to the next level of support. Also, please consider customer satisfaction more when it comes to assign employee hours or evaluate performance for promotions out of the call floor. From hearing other agents' conversations, I KNOW I was providing a better level of support via first-call resolution and minimal escalations to ATS, yet because my AHT and other numerics were not ideal, I would be on the bottom of the list for promotions, better hours, raises, or the like.