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The GAP
3.8 (84)
Industry: Clothing and Apparel Stores - HQ: San Francisco, CA
http://www.gapinc.com

The GAP Reviews

7
11
9
0
1
3.8
Average Rating
(based on 28 The GAP Review Ratings)
Company Culture 3.6
Growth Opportunities 3.4
People You Work With 4.1
Person You Work For 3.8
Rewards You Receive 3.5
Support You Get 3.5
Way You Work 4.0
Work Setting 4.2
The GAP JobsView All »

84 The GAP Company Reviews and Ratings

See All Reviews »
Anonymous Employee
Posted last month in Cincinnati, OH

"I've worked for The Gap for a short period of time, but it is very upbeat and a very easy place to work. It's perfect for a college student paying their way through school or a retiree. It's a fun company with a fun set of coworkers and employees."

Support You Get 2 Rewards You Receive 3 Work Setting 4
Way You Work 3 People You Work With 4 Company Culture 3
Person You Work For 5 Growth Opportunities 3

Company Rating Comparison

3.8
The GAP (84)

4.4 Highest Rated in this Industry is Louis Vuitton (9)
3.1 Lowest Rated in this Industry is White House | Black Market (6)
3.6 Average of All Companies in this Industry (2,139)
Java Developer
Posted 3 months ago in San Francisco, CA

"Productive and lot to learn."

Company Culture 4 Work Setting 4 Rewards You Receive 4
Growth Opportunities 4 Way You Work 4 People You Work With 4
Support You Get 4 Person You Work For 4

Average The GAP Ratings in the Past 5 Years

Year Salary
2011 $4
2012 $3
Assistant Brand Manager
Posted last year in Charleston, WV

"Didn't care about training, no support, & released private information."

What do you like about working at The GAP?

"The Gap offers a great discount that allows you to definitely continue to shop the brands under the Gap umbrella. The work hours were usually very reasonable and typical of the retail environment. Some of the associates were usually very nice and easy to talk to."

Do you have any tips for others interviewing with this company?

"The manager always appears to be fun and interested in you. Normally this would be great, but in many cases the manager just wants you as the labor, and has no interest in you otherwise. When going in stand your ground and for your beliefs. If you stand strong in the interview then you won't be pushed around if hired."

What don't you like about working at The GAP?

"The training was horrible. I was given one day of training with another brand manager, yet was unable to be trained by this person because I was thrown in to do company standard flow for new items that I wasn't quite ready to dive into. I had not seen any papers beforehand and was never taught how to submit payroll, close registers, open and close the store, and etc. It was a nightmare. The benefits offered by the company are also some of the worst offered from any company I've been offered them. The pricing was very high which was a turn off, and there was nobody to talk to or go over the information with me and very limited resources to read about outside of the horrible setup on the employee website. The staunch attitude of the management team and the way they acted showed me that the company didn't really care for me as a person, just as labor. The attitudes I was showcased to definitely showed off how unimportant the person is to the company outside of the paying customer. District managers and the store manager were very vocal about this attitude with assistants and associates."

What suggestions do you have for management?

"Help improve the training experience overall for new management and associates. Have more fun in the store. The Gap is a snotty environment to work in and it comes across through management that the store is more concerned about making money and getting credit cards than it is about having a good time, helping customers, and making the store a great shopping environment. I know in many cases I have seen teams concentrate on customer service, yet I still see the anxious abilities to badger and push customers away from the store with talks of credit cards and making $100+ purchases to the point customers begin shopping online more or come less frequently as they find a newer store who isn't as concerned with credit cards."

Company Culture 1 Rewards You Receive 1 People You Work With 1
Support You Get 1 Person You Work For 1 Work Setting 3
Growth Opportunities 1 Way You Work 1

Common Words Used To Describe Working at The GAP

"fun place"
3 Reviewers
"great people"
5 Reviewers
Sales Manager
Posted last year in Chicago, IL

What do you like about working at The GAP?

"I like that I can have a balanced life as a manager."

Do you have any tips for others interviewing with this company?

"Know your skills and what you can bring to the team. Figure out how to transfer your skills to the new team as soon as possible."

What don't you like about working at The GAP?

"I worked at the same retailer for 12 years and just went to Gap three months ago. I've felt a little lost, the onboarding was not good. I need more tools in my tool box to do the job well."

What suggestions do you have for management?

"Get more feed back from the store, let our feedback get us the right product on the floor."

People You Work With 3 Growth Opportunities 2 Way You Work 2
Rewards You Receive 4 Support You Get 2 Work Setting 2
Company Culture 3 Person You Work For 2
QA Architect
Posted last year in Columbus, OH

What do you like about working at The GAP?

"The opportunity and freedom to explore solutions and tools. To establish proof of concept"

Do you have any tips for others interviewing with this company?

"Test candidates about how to resolve one your real problems not necessarily solving it"

What don't you like about working at The GAP?

"The approval process take long time and slows the engineer in getting his/her work done"

What suggestions do you have for management?

"reduce the approval time for budget/direction/tools/equipments because it slows the momentum of the engineer"

Work Setting 3 Person You Work For 4 Company Culture 3
People You Work With 4 Growth Opportunities 2 Way You Work 4
Support You Get 3 Rewards You Receive 4
Department Manager
Posted last year in Knoxville, TN

"It was a fantastic experience"

What do you like about working at The GAP?

"I loved managing people, work schedules, and being responsible for the stores goals."

Do you have any tips for others interviewing with this company?

"I suggest when interviewing that you be prepared to work your shift and be there on time."

What don't you like about working at The GAP?

"I didn't like the fact that we needed work within a budget to schedule people to work during peak times."

What suggestions do you have for management?

"I had only one suggestion for management. I suggested that we work with our employees with a little more consideration for their schedules."

Support You Get 5 Work Setting 5 Company Culture 5
People You Work With 5 Rewards You Receive 5 Person You Work For 5
Growth Opportunities 5 Way You Work 5
Director of Architecture
Posted last year in San Francisco, CA

"Great"

What do you like about working at The GAP?

"Its a very well known and socially responsible company in SF"

Do you have any tips for others interviewing with this company?

"Be real, be courteous, be knowledgeable. Gap is a great culture!"

What don't you like about working at The GAP?

"I have been working with the organization for over 8 years and am looking for other opportunities."

What suggestions do you have for management?

"None. The organization is well managed and is on the path to continued successes."

Person You Work For 5 Work Setting 4 Support You Get 4
Company Culture 4 Growth Opportunities 4 Rewards You Receive 4
Way You Work 5 People You Work With 4
Store Manager
Posted last year in Los Angeles, CA

"Was a great company, but the vision weas always changing."

What do you like about working at The GAP?

"I love to see people grow within a company. I love the passion people have when you have success"

Do you have any tips for others interviewing with this company?

"You have to love retail,driving sales and working with customers to be great at what you do!!!"

What don't you like about working at The GAP?

"I did not enjoy the company constant change in leadership."

What suggestions do you have for management?

"I think you need to build a strong core team and create an internal talent poll"

Way You Work 5 Person You Work For 4 Rewards You Receive 4
People You Work With 4 Support You Get 3 Company Culture 3
Work Setting 5 Growth Opportunities 5
Logistics Supervisor
Posted last year

What do you like about working at The GAP?

"The ability to form a group of people all trained and ready to go in no time"

Do you have any tips for others interviewing with this company?

"Be yourself and enjoy the ride, it will be worth it"

What don't you like about working at The GAP?

"The low chances of advancement it offered to its employees"

Support You Get 3 Work Setting 4 Growth Opportunities 2
Way You Work 4 Rewards You Receive 2 People You Work With 5
Person You Work For 4 Company Culture 4
Assistant Manager
Posted last year in Baraboo, WI

What do you like about working at The GAP?

"variety each day, customer interaction, autonomy in my role, technologically savvy"

Do you have any tips for others interviewing with this company?

"be prepared for change, it happens frequently. Be solution based when you see an obstacle."

What don't you like about working at The GAP?

"lack of empowerment...there are many ways to work but frequently it feels as though it's my boss's way or the highway"

What suggestions do you have for management?

"ensure all employees have an opportunity to show their skills, more empowerment. I would like to see time devoted to utilizing the training offered and inspecting the outcomes of the training"

Person You Work For 3 Work Setting 5 People You Work With 3
Support You Get 4 Company Culture 3 Rewards You Receive 3
Way You Work 2 Growth Opportunities 1
Assistant
Posted last year in Baraboo, WI

What do you like about working at The GAP?

"customer interaction, something different each day, opportunity for advancement, team environment"

Do you have any tips for others interviewing with this company?

"Be ready for changes...we turn on a dime. If you can't adapt to change, it is not a job for you"

What don't you like about working at The GAP?

"focus is too often on what people are NOT doing vs recognizing what people are doing well"

What suggestions do you have for management?

"allow all leaders to contribute in their own way vs having to follow the way the boss wants things done"

Work Setting 5 Growth Opportunities 4 Rewards You Receive 3
Support You Get 4 Company Culture 2 People You Work With 3
Person You Work For 3 Way You Work 1
Customer Service Associate
Posted last year

"it was a good experience . showed me true customer service"

What do you like about working at The GAP?

"great people . amazing perks and it was pretty easy talking to Human resources"

Do you have any tips for others interviewing with this company?

"remember customer service is key . Remain happy and smiling"

What don't you like about working at The GAP?

"it didn't pay enough it was difficult to make ends meet with the little that was paid"

What suggestions do you have for management?

"appreciate your employes remember that the business does not run without them"

Work Setting 4 Support You Get 3 Person You Work For 3
Rewards You Receive 3 Growth Opportunities 4 Way You Work 5
Company Culture 4 People You Work With 5
Customer Service Associate
Posted last year

"it was a very cool experience"

What do you like about working at The GAP?

"great people . amazing perks . it was easy to get along with people and a lot of mobility in the company"

Do you have any tips for others interviewing with this company?

"remember that customer service is key remain happy and smiling"

What don't you like about working at The GAP?

"it didn't pay enough. It was a struggle to budget the little that I did get"

What suggestions do you have for management?

"appreciate the employes offer more incentives to keep employes happy because the pay will not"

Person You Work For 4 Way You Work 5 Company Culture 4
Rewards You Receive 3 People You Work With 5 Support You Get 3
Work Setting 5 Growth Opportunities 5
Assistant Store Manager
Posted last year in Cincinnati, OH

What do you like about working at The GAP?

"I like having fun working with my coworkers ok yup"

Do you have any tips for others interviewing with this company?

"Its an ok job. Just be prepared to miss out on time with friends and family"

What don't you like about working at The GAP?

"It can get boring and repetitive and I don't make enough"

What suggestions do you have for management?

"the technologies are out of date and hours given to stores needs to be based on workload as well as sales"

Rewards You Receive 3 Company Culture 4 Work Setting 4
Way You Work 4 People You Work With 5 Person You Work For 5
Growth Opportunities 2 Support You Get 1
Assistant Project Manager
Posted this month in San Francisco, CA

What do you like about working at The GAP?

"Incensitves provided to employees and people who work for like contractors"

Do you have any tips for others interviewing with this company?

"Show confidence in whatever you have done in the past"

What don't you like about working at The GAP?

"Planning was weak and unorganized efforts to meet the deadline"

What suggestions do you have for management?

"Weak Planning for the project deliverables has to be changed"

People You Work With 3 Way You Work 3 Support You Get 3
Company Culture 3 Person You Work For 3 Work Setting 3
Growth Opportunities 3 Rewards You Receive 3
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