Managment need to listen to their people, the job that we do in the Security Control center is not easy. Management needs to give credit to the work we do, we only get criticized.
As a manager I would focus on my new hires more to help develop them. You can't expect new hires to learn and grow without any actual training. Managers need to help guide training directly instead of pushing them off on their team members without notice or direction.
Promote qualified persons based upon skills and not friendship. Stop the layoff cycle. There is plenty of offshore locations that don't do this and have much better luck. Don Brooks of TI MOS Memory in 1978 proved lay offs were destructive. Yet TI did it any way.