Teleperformance Employee Reviews for Anonymous Employee

"So disorganized it's not funny. The onboarding process was a joke. I had 20 different people contact me and give me a different story on the same subject before I even got started. Once I was working there it was fine as I had several years experience working as an insurance CSR. However, not too long after I started, I received an offer from another company offering me a position that paid $13,000 more. I notified teleperformance and emailed them to find out how to return the equipment. I was told I needed to call them which I put off for a few weeks as I had already started my new position. This was in March. I then received several emails and calls from their asset recovery company threatening legal action so I called them and spoke with a rep there that instructed me to look in the box the items came in for a label. I sent back the equipment the third week of March. In May I received notifications from them again asking for he equipment. I told the rep I sent it back and he was able to confirm it had been received by Teleperformance. Today I received an email and a phone call again asking for their equipment. After explaining this to the rep at asset recovery, she hangs up on me."

"Our Social Media client is spending millions to re-vamp our Boise office and introduce a work/life balance that supports the mental and physical health of their social media moderators—I love that, don’t get me wrong. However, if our social media client is concerned about our mental and physical well-being, I wish they would start by sponsoring our medical insurance benefits, because almost half of my income goes towards paying for my mediocre medical insurance plan offered by my employer (highest coverage option available to us, but still mediocre). At the end of each pay period, 46% of my monthly pay goes towards paying for my Teleperformance medical plan. I am only paying for medical coverage for myself, so I shudder to imagine what medical benefits must cost my fellow employees with children! Not only is almost half of my income going towards paying for a mediocre medical insurance plan, but unfortunately it’s the highest coverage plan offered to us (the deductible simply isn’t low enough to justify the monthly premium cost). I imagine that Teleperformance is quite a large company, so you would think they would get better deals on insurance premiums for their employees, but that is not the case apparently. Although, it does not help that Boise Teleperformance does not offer employer contributions to their employees health plans.. maybe the company could improve things by starting there. My point is that if our Social Media client it’s throwing millions of dollars at Teleperformance to ensure the health and well-being of their social media moderators, then I wish they would start with the basic necessities like quality health plan options (or sponsoring 50% of our monthly premiums for our existing insurance plans) instead of starting by building us a $50k Xbox/PS3 gaming room."

"I have been working with Teleperformance since October 2020 till date. They had a team of 300,000 + passionate people working in 350 sites providing outstanding customer experience from 80 countries in 265 different languages and dialects. As one of the world’s larger private sector employers and clear global industry leader. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions."

"A great place to work related to an IT career."

"I have worked for teleperfomace.Since last two year I have great experience for customer care executive I love this job and in this organization I'm working for Hilton hotels for reservations and all customer service my all manager are good. But there I didn’t get growth opportunity that why I was leaving and there I learn so much I build my Knowledge, Punctuality, Stability, Passions and etc. my team members we’re supported me always and I always support and helps. I always gave my full side to my previous organization."

"Great company. If you work hard you are rewarded."

"Overall I’ve learned a lot with the many roles I had at Teleperformance."

"I have been working for Teleperformance for about 4 months now. The experience has been a tad shaky to me. It took a very long time to get into the job and when you needed to speak with a supervisor you could never find one. With that being said I just decided that I needed a change for myself."

"I do not want to review this organization. System is forcing me to do so."

"Best Companies have always had a strong emphasis on internal workplace culture, the result of which is a strong team who share a common set of values.So working with Amazon can definitely get you where u need to be for the your next career goal"