"Poor management, very micromanaged. I don't know where they picked up their supervisors and managers, but those should require a degree or at least a certification in business management. The pay is poor for the quality of the work. You can work there for a very long time and still not get a raise, even though they promise you in the interviews there is opportunities for raises and promotions. Many people working there lack education big time. High turnover."
"Teleperformance is an excellent company to begin a career with information technology."
"Great company, great staff and management. Terrible pay for new employees and not much room to move from agent to corporate."
"I worked here for a few months, and was moved to the Tier 2 position ahead of schedule. I was told it would be a more technical position; it was not. What that position mostly took care of was retention because someone else was not doing their job.Not an entirely terrible survival job."
"I worked for TP for 6 years and the company just does not reward their employees for education! I got my bachelor's degree and only got a 50 cent raise. I could not make enough working for them to pay back my student loans!"
"Teleperformance didn't shy around the type of workplace it was; that is a turn-style with a chair and computer, but they always claimed there was room at the top for people who worked hard. Unfortunately that wasn't entirely true, those of us who worked diligently and took on special projects and responsibility were rarely offered promotion as it seemed a buddy system was the only way to get there. Technical knowledge and multi-talented, career focused individuals are not welcomed here."
"I worked for Teleperformance for 8 months. It is call center work and I was an iOS or iPhone Tech support. It was an enjoyable job, the only problem I had was the regulation of the temperature in the room we were in was poor and most everybody was always freezing."
"I work for this company for about 6 months. The only drawback I would say is the turnover rating is a little high. They have several accounts at this call center and are not able to provide a stable work environment for long term positions. Most of the time you have to be in the right place at the right time and know a few people to get great reviews."
"I have worked in Teleperformance since December, 2012. This is a worldwide company that is specialized in multichannel customers for more than 150 countries and has interaction with 25% of the world's population annually. The company has a great infrastructure and latest technology. The work environment in general is very dynamic and employees are very identify with the company, so most of them have several years working for the company."
"Not a fan of Teleperformance as a company."
"I've worked for a large call center organization for over 8 years and my job became a new career. I have enjoyed my time with that organization from starting as a call center agent to developing my skills as a financial analyst. However, I feel my time with that organization has come to a close as I want to expand my career expertise into other areas. The job mentioned in the posting of which I applied fits the criteria for an opportunity I would like to pursue."
"Teleperformance is great place for someone to start their career. The size of the organization lends itself to many opportunities for growth.Being an outsourced provider, the pay scale will be lower than usual. Expect bureaucracy due to the size of the company. With most being promoted from within, bench strength is fairly weak. The US division of the company seems to be a little out of sync with the global organizations culture."
"I have worked for Teleperformance for almost 2 years now. I started there because it payed more than my previous job. I wish I had kept looking. I was promoted after about 5 months and have been stuck in a dead end ever since. The management is awful, they do not consider employee satisfaction at all and are only concerned with making themselves look good. It is a bureaucratic nightmare and makes it nearly impossible to make any positive changes."
"They're a good company to work for, but the type of work isn't for me. I'd be much happier doing software development. I gave the company 5 stars because they're a decent company, with great people. I enjoy working with the people I work with, but not so much the actual work."
What do you like about working at Teleperformance?
"Empowerment and ability to take the lead on my projects"
Do you have any tips for others interviewing with this company?
"Make sure you take the time to research the company and what it is they do."
What don't you like about working at Teleperformance?
"Limited career growth opportunities available to anyone beyond a Supervisor role."
What suggestions do you have for management?
"Provide a clear career path for employees who are already in management roles."