"There is much too high of an emphasis on sales rather than fixing the customer's problems. You could be the best tech support agent on the floor and be able to fix every problem thrown at you, but the agent that is going to get a raise will be the one who made the most sales."
"Decent company to work for, good family environment."
"I have worked for Suddenlink for about 5 years now. My positions has changed during that time from a Transport Engineer to a Field IP Engineer. I have excelled in every aspect and feel that I need to continue to advance in my field."
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