Starbucks Employee Job Reviews in the United States

"As a Shift Supervisor at Starbucks, I was responsible for overseeing a team of baristas and ensuring that daily operations were running smoothly. The salary for this position was fair, and I appreciated the opportunities for professional growth and development that Starbucks provided. Overall, I would give Starbucks a rating of 3.5 out of 5."

"Working as a barista at Starbucks can be a mixed bag. On one hand, the work is relatively easy, and the environment is friendly. However, the pay is not great, and the hours can be long. Additionally, there is not much room for advancement."

"Terrible store, worked there for a while. Management is terrible, hours are unevenly distributed and irregular. Partners are not trained properly and the promotion process is completely wrong. Drink prep is completely different every time and the drive through is ridiculously slow. Partner drama is THROUGH THE ROOF, people get let go for rumors of dating and false accusations, sexual harassment between partners and between shift leads and partners goes COMPLETELY unnoticed for months, shift leads abuse power and have serious favoritism. I would NOT recommend working at this store, it needs to be shut down until baristas can be retrained not only in the food/drink department, but also in the ethics department. Working here is the biggest emotional rollercoaster you’ll ever experience. HIGHLY do not recommend."

"Oh boy, okay. The first few months are great. It’s fun, exciting, and you think you’ll have a blast. However, after the first few months you start to realize how truly awful it is to work in this environment. The management is beyond awful, you are treated extremely unfairly and you are paid extremely unfairly for the amount of work you do and the stress you go through. The only perks of this job are the benefits and the free coffee, that is it. Management plays favorites, believes with all their heart they are better than every single other employee and isn’t afraid to “subtly“ show it. The scheduling is a complete nightmare, you are purposely scheduled 5.75 hour shifts so that they aren’t required to give you a lunch, yet you’ll end up staying 6 hours anyway. One week you will be working 37 hours and the next week you work 10. You barely have any say in that and although the store is grotesquely understaffed on some days, they won’t give you more hours. Yet when you have more than enough people to work on another day, management won’t let you have that day off. Management only cares about one thing and that is how fast their employees work because the faster we are the bigger their paycheck. You are treated with the utmost disrespect and sometimes you are even spoken down to as if you are mentally slow. Management thinks that just because they’re above everybody else in terms of work-related power, that somehow that gives them the right to be entitled and talk down to the people below them. I have never been more miserable at a job in my life, let alone a job that I normally would love. If you’re looking for a part-time or full-time (whatever they want to give you) job that will only last a few short months, it’s a fun place to work. Just don’t stay too long or you’ll realize how soul crushing this job really is. PROS: • fun coworkers and some loyal customers • free drinks/food during your shift CONS: • literally every other aspect"

"It is very unfortunate I have to write this however for the benefit of other potential employees it is important to know the type of environment you are walking into. Additionally for customers, you should know some of the awful things partners endure on a daily basis that you probably aren’t aware of but that the company are completely ok with and that your money is going to keep supporting that behavior. I worked for Starbucks for 9 months and almost from the onset experienced a consistently negative and toxic workplace. I was intimidated and bullied daily but most severely by my manager who constantly targeted me for everything she could find. She would reprimand me for things other partners were not spoken to about and that she herself wouldn’t comply with. She would constantly threaten to fire me, belittle me, refuse to acknowledge any positive attributes and I became so severely stressed I would often have panic attacks before starting my shift. I worked incredibly hard to try and live up to the often unrealistic ideals and tried to take on board feedback and coaching and towards the end of my time was getting consistent positive feedback not only from shift leaders, but other partners and customers. Yet, this was never enough and even after reporting it, my concerns were not taken seriously and HR sided with my Manager and would indicate that if I couldn’t find someone to support me then they wouldn’t take my claims seriously even though I have countless examples and evidence of the behavior which I reported. This is the problem with bullying. The bully commonly creates such an environment that no one feels comfortable speaking up. Even if they aren’t the target they don’t want to get involved sometimes due to the fear they will endure the same. I appreciate that I just got really unlucky, where the store that I was in was just a nightmare, and I’m sure there are great stores and great managers out there however the bigger issue is the HR"

"I'd rather eat glass than to work here again. 0/10 would not recommend. Remember, you're serving coffee addicts. Starbucks customers are on a whole different level of certified crazy and working here will result in years of therapy. Please, for the love of whatever you believe in, DO NOT apply here."

"Starbucks is a fabulous company to work for. As a manager, I have been able to maintain a work life balance in my store, while maintaining a positive relationship with my immediate supervisor. Compensation was great, and I was able to have full control of my store as though I was the owner of my own business. I would recommend this company to any prospective manager as an absolute delight to work for."

"I have worked at Starbucks for almost 2 years and this company is one of the best in regards to the food service industry. The amount traffic differs depending on the location but working here is relatively easy and fun. This was an experience that allowed me to grow and prosper, I definitely recommend this job to anyone who is in need!"

"I love the company I work with. They take care of us and consider our safety during these trying times. We get perks as Starbucks partners that many other companies don't offer. We also have really great management and a relationship with our district manager. They always consider our class schedule and let us know that they care."

"I worked at Starbucks for more than a year and I've learned a lot. The job taught me how to be more discipline and work with other people in a very efficient manner. The management are very helpful and easy to get along with."

"I’ve worked for Starbucks since 2014. This job has taught me how to work with a team. It has taught me how working with others to achieve any common goal makes work better day in and day out."

"Let go due to Covid 19 Restructure of stores and company."

"I have worked for Starbucks for five years. My time spent with this company has allowed me to grow and develop as an individual and as a member within a team. Daily, I create enlightening connections with customers and coworkers. I have become better at time management and multitasking through this position. I am also able to help develop new employees grow within the company through my position as a Barista Trainer. Working for Starbucks allowed me to attain the next step of my education through the Starbucks College Achievement Plan with Arizona State University. Not only was I given a wonderful opportunity for education, I have had the opportunity to develop lifelong friendships with fellow employees I have come across during my time with the company."

"I have worked with Starbucks since the summer of 2017. within six months of working there was able to become a lead advanced skills trainer, which also lead to more opportunities, for me. I thoroughly enjoyed my coworkers and felt welcomed to work there."

"I have worked with Starbucks at their World HQ in Seattle, WA since February of this year. The company has a thrive to create a culture of warmth and belonging, where everyone is welcome. Starbucks partners are showing how resilient they are by using the ritual of connecting over coffee to uplift the everyday experience and drive deeper human connection."