Star2Star Communications Employee Reviews for Technical Support Administrator

"pay is low for most jobs.Theres a lot of nepotism and old boy network."

What do you like about working at Star2Star Communications?

"There are still a lot of nice people that the Gestapo haven't scared off yet."

Do you have any tips for others interviewing with this company?

"Take the job for experience if you need to. They will give you a basic networking test that includes Linux commands as well as TCP/IP. If the hiring manager has already made up his mind no, you will not get enough time to complete the test. BTW, they are watching you on camera while you take the test to see if you cheat or use phone. You don't really need to be a Linux guru but that is the environment. A lot of them are freeware geeks and hate Windows despite the fact that Linux is just as crappy. You will be expected to be on call at least once in a while- no on call pay except if you get a call. Don't expect to make much money- no raise unless you get a promotion. They think that by offering stock options they can attract real talent but if you do the math you'll find that they will never have enough business to make everyone wealthy. They think they are some kind of Google or something- NOT!"

What don't you like about working at Star2Star Communications?

"Management has an overall negative attitude which stems from not being capable of handling/resolving higher level issues because of promoting the wrong, ineffective people in technical/development areas. They also refuse to delegate escalation work to the proper people. The result is many of the same issues floating around with nothing being done."

What suggestions do you have for management?

"Stop trying to blame your employees for your own inability to properly train and manage."