"I enjoyed the patients as a whole. The wide variety of patients and surgical procedures was interesting to say the least. I made some special contacts there that will forever be in my life. The environment was one of professionalism, which I regard as one of the highest importance when working with patients and family members. I enjoyed my opportunities at Sibley to increase the patients well being and to aid staff and physicians in the importance of professionalism and asking questions (privately) when the answer is not completely clear. I created a pre and post-op phone call script, included was research indicated to positives and negatives to both, as well as initiated an "Above and Beyond" box, thereby staff may recognize each other and create staff unity."