As Facilities operations lead supervisor, It was my duty to handle all trouble calls in the hospital. When I took that position, there were stacks of trouble calls and the previous supervisor did not handle the request correctly. I went out and did an assessment and developed a strategic plan to improve Customer care and I started by impowering my staff to seek out trouble items before they were called in after the trouble calls were fixed and within 6 months, we hardly ever had major repairs and I received the Navy Achievement Medal from the Surgeon General of the united States for saving the hospital over $50,000 dollars in repair cost within the first year of my leadership. I then Retired from the Navy in 1998 having completed 20 years of sucessful track records
Well technically I was working within the NASA-JSC community as a Lockheed Martin or Jacobs Technology contractor as purchased labor to NASA-JSC. And upon closer reading also other contractors Johnson Engineering Rockwell etc. What I liked was learning engineering and sciences in different area of the NASA community. Rotations included on-board communications, flight crew systems, radioastronomical, Command and data handling, environmental systems, human factors, life sciences, solar systems exploration, reliability and safety. I enjoy leaning and changes in all these area provide a well rounded engineer and the added benefit of Program Management skills isn't a bad measuring stick. I've learned so much from the NASA - JSC community and I'm grateful.
understanding about man and space and how we can search to find answer to the origin of mankind through Science and Technology.