MasTec: Latest Job Openings, Reviews and Ratings & Profile wise Salary Distribution

MasTec Careers & Info

Current CEO: José R. Mas

Status: Active

MasTec Advanced Technologies specializes in installing satellites, security systems and home theaters for residential customers. The company offers services to residential and government customers in approximately six states. MasTec employs field service technicians and field operations managers throughout its service areas. Customer service representatives and administrative support professionals are employed at select locations. MasTec is the primary installer for DirecTV in the states in which it operates.

Field service technicians working at MasTec Advanced Technologies are responsible for providing a variety of services to residential customers in their homes. Field technicians in some areas may perform installations in state or federal government buildings. Field technicians generally specialize in installing either satellites or home security systems. A handful of technicians with specialized training install home theater systems. Some field service technicians perform satellite and security systems repairs.

Field operations managers are responsible for overseeing a staff of field service technicians. Individuals in these roles are required to train new technicians. They are generally asked to participate in the hiring process. Field operations managers interface with customers on a regular basis. They address any customer complaints within their set geographic region. The majority of field operations managers are promoted from positions as field service technicians.

Customer service representatives who can handle a high call volume enjoy successful MasTec careers. Customer service representatives work out of a handful of call centers. They are responsible for assisting customers with minor technical issues. They handle a wide variety of customer complaints. Customer service representatives also dispatch field service technicians and field operations managers to customer locations. Customer service personnel who show an aptitude for leadership may be promoted into positions as team leaders or call center managers. The MasTec culture prides itself on promoting from within.

Administrative professionals employed by MasTec work at offices throughout the company''s service area. They provide basic administrative support to company executives and field operations managers. Administrative professionals in some offices may be asked to assist field service technicians with scheduling. They may be required to relay messages to service technicians who are in the field.

The employees enjoy a number of job-related perks. They receive discounts on DirecTV service and gym memberships. They can purchase company stock at a reduced rate. Eligible employees also receive a comprehensive Mastec benefits package. Qualified employees are awarded medical, dental and vision insurance. They can accrue time off and receive paid training. Most employees can participate in a 401(k) retirement savings plan with company match.

What jobs pay the most at MasTec?

Tax Officer is the highest paying job at MasTec at $190,000 annually.