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Marriott International Employee Job Reviews in the United States

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47%
36%
11%
4%
2%
4.2
Average Rating
(based on 95 Marriott International Review Ratings)

Ratings by Category

Company Culture
4.3
Growth Opportunities
3.9
People You Work With
4.4
Person You Work For
4.4
Rewards You Receive
4.0
Support You Get
4.0
Way You Work
4.3
Work Setting
4.2
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"Marriott International is a great company to work for. I liked working in the eCommerce department and especially being a liaison between the department/company and the customer.I found self-satisfaction in finding issues that could improve the user experience and to make our customers happy."
Posted 10 years ago in Bethesda, MD
Front Desk Agent

"Unethical at best."

What do you like about working at Marriott International?

"Employee room discounts, free Rosetta Stone program available if you ask for it."

Do you have any tips for others interviewing with this company?

"DON'T. Get out while you still have your morals and dignity intact."

What don't you like about working at Marriott International?

"Ive been here for two years, and it has been the most unethical place Ive ever had the displeasure of working. Ive been forced to work 85 hour weeks with back to back 16 hour shifts. Even working those weeks, I have not gotten a single lunch break, or rest break of any kind, in the entire 2 years that Ive been here, even though federal law mandates I should. I was swindled out of hundreds of dollars over the 2 years that Ive been here because our Assistant General Manager decided to skim our checks by changing our hours in the system (a federal offense). Our state law mandates that anyone working the overnight shift is to be paid an extra $1/hr. One of our overnight associates has not been paid that in the 3 years hes been here, totaling up to over $7,000 they owe him in back pay. One of our managers was accused of sexual harassment that was backed up with written statements by several employees. They promoted him to a sales position. Ive attempted to transfer out of this location thinking it would be better many a time. My interviews were all flawless, but I never got the job. On my most recent interview, in which they were ready to offer me the job with a 50% pay increase plus moving expenses (totaling $5,000), I got a call back saying they were no longer considering me for the position. I inquired as to why. They called my managers, and the recommendation they gave was a flat out lie because, as another manager here put it, they would have to hire 2 people to do the work I do for a higher pay rate. My record is flawless, with no write-ups or disciplinary actions, and my annual reviews are the best at my home properties (the equivalent of a 4.0GPA). They have actively blocked me from trying to achieve employment anywhere else, even within the company, because Im their mule. One of my managers has asked me to forge financial documents, stating that if I dont, I would be terminated for insubordination. Our FANTASTIC insurance plan costs me $100 per *WEEK* for me and my domestic partner, whereas married couples pay only $60. Married with kids $80. After my insurance comes out, I make less than $200 per week if I only work 40 hours because the pay scale that we're on is from 2006 when I was hired in 2011. I've worked every single shift imaginable in every department imaginable at every level imaginable (front desk, night audit, housekeeping, housekeeping aide, laundry, engineering, restaurant, manager on duty), all without any edit in my pay. I worked 3 weeks of Manager On Duty shifts, because ours decided they all wanted to go on vacation at the same time. I never received any additional compensation, other than my basic front desk pay. Not even night auditor pay, which is an extra $1/hour.Could this just be the case at my dual properties Maybe. But every single manager here has come from another property, and I have been at these two properties for longer than every supervisor and manager here. They had to learn those horrific practices from somewhere else in the company."

What suggestions do you have for management?

"My advice to management Treat your employees like people, not slaves. Take a business ethics course or two. I did (on your nickel, because tuition reimbursement only covered a fraction of the course cost). The above is not a rant, it is merely a synopsis of my experiences with this company."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Night Auditor

"Very relax and fun."

What do you like about working at Marriott International?

"The environment of the office is always enjoyable. We created so much fun for each other."

Do you have any tips for others interviewing with this company?

"Undestand the culture of the company and the fact that different brands of hotels in the company have different requirements."

What don't you like about working at Marriott International?

"The time restriction on how long you have to stay on a position befoer tranfering to another one."

What suggestions do you have for management?

"I hope the company can provide more training for the employees who are interested in improving themselves and preparing for a different position."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Front Desk Supervisor

What do you like about working at Marriott International?

"Great company with great benefits, but no opportunities to advance."

Do you have any tips for others interviewing with this company?

"Good company to work for, seize every opportunity given if any."

What don't you like about working at Marriott International?

"No opportunities for progression. overworked and under appreciated with limited tools."

What suggestions do you have for management?

"I would start by practicing what I preach and hold all associates to the same standards."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Area Systems Manager

What do you like about working at Marriott International?

"So much work, not enough time. Always good projects. People."

Do you have any tips for others interviewing with this company?

"Sign up for retirement savings immediately. Good benefit to have."

What don't you like about working at Marriott International?

"Politics, not enough support from upper level management. not enough funding."

What suggestions do you have for management?

"Help out with more support, and communication. genuinely care about associates."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Chef

"Learned many diffrent jobs in 14 years and grew for the better ."

What do you like about working at Marriott International?

"Gave you opportunities to learn and go with the company."

Do you have any tips for others interviewing with this company?

"May opportunities for you lay ahead do your best and be honest to your beliefs and you will get there."

What don't you like about working at Marriott International?

"I locked myself in to a position that I could not get out of an was held back for that."

What suggestions do you have for management?

"Be fair to all and follow the company structure that if you have someone that wants to learn teach them."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Administrative Assistant

What do you like about working at Marriott International?

"Flexible ScheduleMy bossVacation TimeHow paid time off is earned"

Do you have any tips for others interviewing with this company?

"It really is a great company to work for as long as you get a good department and good manager."

What don't you like about working at Marriott International?

"The office environment is horrible. People don't understand that every job is different and requires different demands and they want to blanket certain rules for certain people and that doesn't work. There is one manager who tried to manager the office with an iron fist- mostly for hourly employees & treats hourly employees with complete disrespect."

What suggestions do you have for management?

"I would make the office environment more enjoyable. All departments are on their own which is reasonable but nothing is done to bring the office together. Everyone goes to the receptive corners. It is not a pleasant work environment."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Head Server

"Increased my knowledge on wine and food and applied it to my daily life"

What do you like about working at Marriott International?

"Close to home and school. Worked only 5 hours a day which was perfect for me at the time"

Do you have any tips for others interviewing with this company?

"If you enjoy good food and drinks and want to learn about fine dining then this is the job for you"

What don't you like about working at Marriott International?

"I had to pay Union dues and constantly had to take food service classes that I paid out of pocket."

What suggestions do you have for management?

"Be more organized when it comes to work scheduling and knowledge preparation"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Director of Operations

What do you like about working at Marriott International?

"the growth potential while working for this company is great."

Do you have any tips for others interviewing with this company?

"look sharp, be sharp but more importantly be relaxed during the interview ."

What don't you like about working at Marriott International?

"In the current economic environment cost cutting measures have a negative impact on newer associates."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Loss Prevention Manager

"Marriott was a challenging and rewarding career."

What do you like about working at Marriott International?

"Empowerment, teamwork, and growth from within were highly encouraged throughout the organization."

Do you have any tips for others interviewing with this company?

"It's really about personality. It is essential for anyone entering this industry to have people skills."

What don't you like about working at Marriott International?

"Limited resources. Since the hotel's occupancy count varied, department managers were encouraged to do more with less."

What suggestions do you have for management?

"I believe that they have the right formula to be a successful organization."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Business Consultant

What do you like about working at Marriott International?

"Developing new tools for the business and growing our return on investment."

Do you have any tips for others interviewing with this company?

"Be flexible, creative and not afraid to take a risk."

What don't you like about working at Marriott International?

"Our projects have taken hold and running smoothly so it is time for a new challenge."

What suggestions do you have for management?

"Keep paying attention to your customers and adding inventory to grow the revenue."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Director of Engineering

"I had full control of the entire building when it came to the operation of it"

What do you like about working at Marriott International?

"I liked everything about working for Marriott hotels especially the benefits"

Do you have any tips for others interviewing with this company?

"It is a great company to work for ,with great opportunity"

What don't you like about working at Marriott International?

"the long hours that I had to put in which was 10hrs"

What suggestions do you have for management?

"Nothing they were very well trained and listened to there employees"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Lifeguard

What do you like about working at Marriott International?

"Friendly people, lots of teamwork, good pay, flexible, and modern"

Do you have any tips for others interviewing with this company?

"Wear your biggest smile, make sure to be specific and be detail oriented."

What don't you like about working at Marriott International?

"Not much space to move up and certain managers don't listen to the ideas of the associates or find ways to be supportive."

What suggestions do you have for management?

"Nothing at all. Everything runs smoothly & the CEO knows what he is doing."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 2 / 5
Managing Paralegal

"working at Marriott was very fulfilling; hotel industry is interesting"

What do you like about working at Marriott International?

"opportunity to work independently while learning on an ongoing basis;"

Do you have any tips for others interviewing with this company?

"no because each case and department and interviewer would be different"

What don't you like about working at Marriott International?

"growth potential was limited even for best performing employees due to internal structure"

What suggestions do you have for management?

"Manaers should seek talent within the company first even if they are outside their department"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Lead Technician

What do you like about working at Marriott International?

"nothing, no staff old equipment, discrimination, nepotism, complete incompetency, cant even run their own show they need that rip off Franklin Covey Program which destroys morale."

Do you have any tips for others interviewing with this company?

"Unless you can get a job at Corporate Headquarters, forget it"

What don't you like about working at Marriott International?

"Hired as full time, but because the. managers need to get their bonuses I rarely get a 32 hour week so I am in danger of losing my benefits, also if you work with no possible break they take it out of your paycheck without even telling you,The foreigners that are in control of most departments in hotels, take care of their own and screw everyone else.. Corporate doesn't have a clue about what goes on in the trenches, may be ok for apart time job forget a career here."

What suggestions do you have for management?

"hvae the ceo sit in on a couple grueling busy days with not enough staff and antiquated equipment."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Personal Fitness Advisor

What do you like about working at Marriott International?

"The feel of the company was great. The people there were smart and enjoyable. just a great company."

Do you have any tips for others interviewing with this company?

"My only suggestion is to go in with a relaxed persona so your interview goes really well."

What don't you like about working at Marriott International?

"There's not much to dislike. I only struggled with gaining more responsibilities."

What suggestions do you have for management?

"Help individual learning with new and divers tasks. other than that not much."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 3 / 5

Marriott International Reviews FAQs

Is Marriott International a good company to work for?

Marriott International has an overall rating of 4.2 Average Rating out of 5, based on over 95 Marriott International Review Ratings left anonymously by Marriott International employees, which is 8% higher than the average rating for all companies on CareerBliss. 94% of employees would recommend working at Marriott International.

Does Marriott International pay their employees well?

Marriott International employees earn $45,000 annually on average, or $22 per hour, which is 32% lower than the national salary average of $66,000 per year. 60 Marriott International employees have shared their salaries on CareerBliss. Find Marriott International Salaries by Job Title.

How satisfied are employees working at Marriott International?

94% of employees would recommend working at Marriott International with the overall rating of 4.2 out of 5. Employees also rated Marriott International 4.3 out of 5 for Company Culture, 4.0 for Rewards You Receive, 3.9 for Growth Opportunities and 4.0 for support you get.

What is the highest paying job at Marriott International?

According to our data, the highest paying job at Marriott International is a VP of Finance at $201,000 annually. Browse Marriott International Salaries by Job Profile.

What is the lowest paying job at Marriott International?

According to our data, the lowest paying job at Marriott International is a Food Server at $14,000 annually. Browse Marriott International Salaries by Job Profile.

What are the pros and cons of working at Marriott International?

According to reviews on CareerBliss, employees commonly rated the pros of working at Marriott International to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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