Receptionists are the face of a company. On a typical day, receptionists greet visitors, answer phones and schedule appointments. Depending upon the company, receptionists may be responsible for other administrative tasks like filing, transcription and light cleaning.
Skillset: Receptionists must have strong customer service and organizational skills. Basic computer skills are usually required. Receptionists interact with clients and must dress professionally and be neatly groomed.
Education: Many receptionists have a two year business administration degree. They must know how to organize data either on a computer or in a filing system. Receptionists are generally required to schedule appointments on a computer, email and should have a working knowledge of spreadsheets.
Career Path: The building blocks of a career in reception is experience with customer service and familiarity with office computing programs. Pursue a two year degree in business administration. Take basic computing courses. Receptionists can gain experience by working or interning in a job related to customer service.