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Care Management Specialist (Bilingual in English/Chinese)

Flushing, NY
Charles B. Wang Community Health Center
Posted 05/07/2024
$40,000 - $45,000 a year

Responsibilities*:

Coordinate mental health treatment for pediatric and/or adult patients and their families
* Assist mental health clinicians in providing treatment and crisis intervention
* Provide on-going support and/or case management to patients
* Pair with providers to carry out depressive collaborative care management
* Conduct screening of depression and other mental health problems
* Provide immediate screening for incoming referrals
* Request and follow up on psychiatric medication pre-authorization
* Follow up on no-show, at risk patients, ER referrals, and hospitalization
* Manage Mental Health Direct Line
* Support mental health providers in designing and conducting workshops and therapy groups
* Manage care management related patient databases
* Prepare related reports and documentations
* Provide community agencies and schools liaison
* Monitor and manage mental health patient portal
* Document all service contacts through electronic medical record
* Attend related treatment meetings
* Perform other duties as assigned

Minimum Qualifications*:

Bachelor's degree in social services, psychology, or other related fields
* Capacity for working in weekends and early evening hours required
* Strong interpersonal and communication skills
* Ability to work independently
* Bilingual in English and Chinese (Mandarin and/or Cantonese) required
* Strong knowledge of computer software

Compensation and Benefits*:

Salary: $40,000.00 - 45,000.00 per year
* Medical insurance

* Employer-paid dental, vision, disability and life insurance

* 403(b) retirement savings plan

* Flexible spending accounts for transit, parking, health and dependent care

* Paid time off (28 days for the first year of employment)

* Employee Assistance Program

* Tuition reimbursement for eligible employees, and

* The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:
* 403(b)
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Medical specialties:
* Psychiatry
Schedule:
* 8 hour shift
* Day shift
Work setting:
* Community health center
* In-person

Work Location: In person

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