Pomeroy is seeking a Desktop Support Technician to work in the Piney Flats, TN area for a 1 year contract role.
Must be willing to work onsite 5 days a week.
Essential Job Functions:
• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.
Required Skills:
- 3+ years of Deskside support experience in a Windows 10 environment
- Hardware, software installation, troubleshooting experience
- Win 10 and MS Office Suite support experience
- Interpersonal skills to work with customers and other unit personnel
- Communication skills
- Time management and organizational skills