3,708 Customer Service Representative Reviews

"I have been dealing with TTEC SPRINGFIELD since January 2023. So now 7 months have went by and I have been offered 5 roles with them. I accepted every single role. However, they wait till it is a few days before the start date then they will call and say "sorry we weren't able to get you in the class in time for training so we will have to get you in the next one" so it's been a revolving door of nonsense for nothing for 7 months. Having me attending these offers over and over again to accept to same role over and over. To not only waste my time, but the companies resources and money as well. They lack professionalism is even way possible. They are the worst company to ever have to deal with and by far I do not recommend them to anyone at all. Not even someone desperate for a job because they will screw you over on a heartbeat. I have worked for this company in the past years with no issues and I am eligible for rehire so they say. Left on good terms. To find that now several years have gone by and I decided I would apply. I got the job multiple freaking times and have yet got to start any of the times. I am still dealing with same nonsense. I have requested for Arbitration via mail per the Arbitration Agreement. I feel like I am being discriminated against and much more. I am a hard worker and it makes me very angry that you have wasted 7 months of my time with your games and have exhausted my savings due to your nonsense games. I would have already been working... beginning in February 2023.. because you offered me the first offer in January to start training beginning of February. Now it's almost the end of July so yea 7 months basically of nonsense for what. This company more than sucks they have literally no compassion for anyone, but themselves. Complete mess and I pray that they face one of the hardest hardships ever soon as it's inevitably possible to happen at anytime to anyone. So I know the Universe will take care of it."

"Management places huge importance on productivity and it can be busy. But they are also ready to reward those who are able to deliver on expectations."

"All my co-workers are very good to me. They are very reliable in every way."