Assistant store managers are responsible for ensuring that store personnel are displaying excellent customer service skills. Typical duties include answering questions, helping customers, organizing and maintaining the store and making sure company policies are being followed.
Skill Set: Assistant store managers need great communication and problem solving skills. They also need to be able to work with lots of different people on a daily basis while handling difficult situations as they arise. Strong sales skills are also an essential skill for this career.
Education: An assistant store manager only needs a high school diploma or a GED to qualify for a management position. However, a college degree in business or a related field may increase desirability for those without direct retail experience.
Career Path: The assistant store manager should have great interpersonal skills and be able to quickly and efficiently solve problems. To increase the chances of being hired for this position, previous retail experience and merchandising skills are good resume builders.