Account Managers are salespeople whose main job is to develop and sustain relationships with their company’s clients. Account Managers often serve as a go-between for a given set of clients, making sure that those clients are happy while simultaneously coordinating the resources to keep them that way.
Skillset: Account managers are well-organized and personable people. They must have excellent communication skills and a thorough knowledge of how to motivate buyers, sellers and their own team. A background in sales and / or customer service is extremely helpful.
Education: Most companies expect Account Managers to possess a degree in Sales, Marketing or Business, but they will rarely turn down someone has proven that they can generate results. Management, Project Management or Sales experience are a must.
Career Path: Almost all Account Managers are salespeople first. This is where they hone their ability to build relationships with clients and customers. Learning how to negotiate with and properly motivate both clients and fellow employees can make a good salesperson great, and only great salespeople can be Account Managers.