Reservations Specialists at InterContinental Hotels Group give their company a 3.5 out of 5.0, while the average rating for InterContinental Hotels Group is 3.9, making them 11% less happy than every other employee at InterContinental Hotels Group and 21% less happy than every other Reservations Specialist on CareerBliss - the happiest Reservations Specialists work for Travel Outlook.
"Helped me build a customer service foundation so I could move to bigger things."
What do you like about working at InterContinental Hotels Group?
"I like that the company rewards you for your accomplishments."
Do you have any tips for others interviewing with this company?
"The company is not very accommodating when it comes to school schedules, life events, doctors appointments, ect. I would not recommend this job for a college student or single parent."
What don't you like about working at InterContinental Hotels Group?
"Because you have to bid every 3 months for a schedule it is impossible to balance your home and work life. I felt like all I did was sleep and work."
What suggestions do you have for management?
"Don't ride your employees so hard. We all know that you get your bonus based on the work that we do, but you can try positive reinforcement instead of nagging all the time. Also you should attempt to do what we do a few times a month just so you understand what the issue is if we come to you with an issue."
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