Company Menu
Industry: Computer and Electronic Manufacturing · HQ: Armonk, NY · https://www.ibm.com

IBM Employee Reviews for Technical Support Representative

Browse IBM Reviews by Job Title →

Technical Support Representatives at IBM give their company a 4.1 out of 5.0, while the average rating for IBM is 4.0, making them 2% happier than every other employee at IBM and 8% happier than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.

50%
25%
25%
0%
0%
4.1
Average Rating
(based on 4 Technical Support Representative Review Ratings)
Technical Support Representative
in Boulder, CO

"I do understand the quality as well as the protocol that the company wants. I do know that I am only call handle technical support, but knowing what to do as well as what to say over the phone makes a big deal. Knowing my co workers as well as my team lead, there are some people that you like and some that you just have to work with. That is with any job. So my review of the company it is great on some standards, but on other standards there needs to be more improved on."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Technical Support Representative
in Atlanta, GA

"I gained valuable experience there."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3.1 / 5
Support You Get 3 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Technical Support Representative
in Atlanta, GA

"It was a very good place to work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.5 / 5 Way You Work 3.6 / 5

Average IBM Attributes by Technical Support Representative

Company Culture
3.4
Growth Opportunities
3.4
People You Work With
5
Person You Work For
4.5
Rewards You Receive
4
Support You Get
4.3
Way You Work
4.2
Work Setting
4.3
Technical Support Representative
in Westford, MA

"Working as a contractor with no chance to grow career-wise."

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×