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Gallagher Bassett Services Employee Job Reviews in the United States

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On average, employees at Gallagher Bassett Services give their company a 3.4 rating out of 5.0 - which is 14% lower than the average rating for all companies on CareerBliss. The happiest Gallagher Bassett Services employees are Claims Representatives submitting an average rating of 2.0.

12%
44%
19%
25%
0%
3.4
Average Rating
(based on 16 Gallagher Bassett Services Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
2.8
People You Work With
4.1
Person You Work For
3.4
Rewards You Receive
2.9
Support You Get
3.1
Way You Work
3.7
Work Setting
3.9
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Gallagher Bassett Services Employee

"Great culture and training systems to learn a new industry. Love it and see a long career here"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Gallagher Bassett Services Employee

"The experience I had while I was working at this company was great, I got switched to a different department which I liked. The problem came when a 3 week training was cramped into 3 days to know everything that is needed to know about a specific client GBS serves, also this particular dept. tells you if you need help to ask, so when you ask for the help the supervisor answers with a short response making you feel like your incompetent of doing your duties or roles. Point in case the supervisor is the bad apple in this department."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.4
Gallagher Bassett Services (23)

4.7 Highest Rated in this Industry is Milliman (9)
2.4 Lowest Rated in this Industry is Quomation Insurance Services (6)
3.7 Average of All Companies in this Industry (9,359)
Senior Resolution Manager

"I worked for my previous job for over 17 years. I was awarded the Customer Service award for my Job performance and I was always given an exceptional raise. I worked well with my Supervisor and he knew he could count on me at all times. I was also client bases and was able to take a business relationship and have confidence in my becoming business friends. My work performance would bring other customers to the business. I was sad when I was let go due to the virus."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Resolution Manager

"I have been employed with Gallagher Bassett for the last 4 years. It is a great company to work for. I enjoyed working for them."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Gallagher Bassett Services Employee

"I worked for Gallagher Bassett for 7 years as a Senior Resolution Manager handling Workers' Compensation claims. Gallagher Bassett is a third party Administrator. My previous employer was an insurance carrier. At the carrier we had entire departments devoted to calculating wages, doing forms, handling no lost time or limited periods of disability and a unit to set up the files after being reported by our customers. At GB in addition to the job duties as an adjuster, we had to calculate our own wages from raw data, set up checks, and set up files. Everything was expected to be done timely which was not always possible."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Gallagher Bassett Services Employee

"I worked for Gallagher Bassett for a little under a year. It was a great company that I had found through the help of the insurance department at my school, CSU Fullerton. It offered a stable, tried-and-true career path with all the steps laid out. Although they had taken an interest in me, I knew I couldn't continue with the company because it wasn't the career path I wanted to stay on."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Gallagher Bassett Services Employee

"Depends on the Department - All team environments are not the same. Good opportunities exist with individual drive."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Gallagher Bassett Services Employee

"I love the position. But despite working from home, job politics still get in the way of truly enjoying it as a whole."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Gallagher Bassett Services Employee

"I've worked with this company a number of years and have also read the previous reviews from others; they are correct; RUN to your next opportunity; the requirement is to work all day every day, meet the company goals and standards and never get fairly compensated for your effort or contributions. this is not the company to keep."

Person You Work For 3 / 5 People You Work With 1 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Liability Adjuster

"GB has been posting open positions for many months,GB IS COLLECTING RESUMES."

Do you have any tips for others interviewing with this company?

"If you have the opportunity to get one your lucky"

What don't you like about working at Gallagher Bassett Services?

"Unprofessional, unethical, dishonest, they do not discipline employees at all."

What suggestions do you have for management?

"Fire them all and start over, they're very discourteous, unprofessional."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Claims Representative

"of the last four people, I held the position the longest, two years"

What do you like about working at Gallagher Bassett Services?

"excellent, trustworthy peers or coworkers who are usually under-appreciated by the company"

Do you have any tips for others interviewing with this company?

"Do not walk away... RUN. Do not believe what they tell you."

What don't you like about working at Gallagher Bassett Services?

"Management, Supervision, misrepresentation of responsibilities, unfair measurement of performance without regard for client satisfaction."

What suggestions do you have for management?

"How many people will you burn out before you realize they are not the problem"

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Senior Workers Compensation Claim Handler

"I temped at GB thru Professional Staffing Services."

What do you like about working at Gallagher Bassett Services?

"I was a temp at GB. I worked well with my supervisor and the other supervisors if mine was not available. I felt that the work that I did was appreciated and I was told that I was a hard worker. I really liked the hands off approach. I was not micromanaged."

Do you have any tips for others interviewing with this company?

"Not really. As a temp, I was not interviewed before I started. My resume was reviewed and I started work the following Monday."

What don't you like about working at Gallagher Bassett Services?

"I did not like that it was located 40 miles from my home and the only way to get there was by driving. I also did not like that there was one employee (who sat two cubes away from me) who was so loud when she spoke on the phone. I literally had to wear ear plugs just to hear myself think and to concentrate."

What suggestions do you have for management?

"I really was not there long enough to make any specific recommendations."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 2 / 5
Claims Adjuster

"My experience was good"

What do you like about working at Gallagher Bassett Services?

"The people were very professionsal. My hours were somewhat flexible."

What don't you like about working at Gallagher Bassett Services?

"I would have liked to continue working at the company."

What suggestions do you have for management?

"I would have liked greater communication with my immediate manager."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Claims Quality Specialist

"Great place but far from family."

What do you like about working at Gallagher Bassett Services?

"The experience and knowledge that the company provided was constantly up to date."

Do you have any tips for others interviewing with this company?

"Work hard and always know what you want even if some people are against you. As long as you know you can do it."

What don't you like about working at Gallagher Bassett Services?

"The ability to get information to us or the ability to do our work took awhile because of technical malfunctions."

What suggestions do you have for management?

"Faster technical assistance at a quicker rate and a longer time. New servers and bandwidth."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Liability Supervisor

What do you like about working at Gallagher Bassett Services?

"Being able to adjust/supervise a claim from beginning to end."

Do you have any tips for others interviewing with this company?

"Understand that it is not a level playing field in terms of opportunties. I guess GB is no different than any other organization."

What don't you like about working at Gallagher Bassett Services?

"Morale was extremely low when I left and from what I understand, it is getting worse."

What suggestions do you have for management?

"Stop off-shoring jobs and return those to the states. Also, provide staff with as many tools as possible to get the job done."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 4 / 5

Gallagher Bassett Services Reviews FAQs

Is Gallagher Bassett Services a good company to work for?

Gallagher Bassett Services has an overall rating of 3.4 Average Rating out of 5, based on over 16 Gallagher Bassett Services Review Ratings left anonymously by Gallagher Bassett Services employees, which is 13% lower than the average rating for all companies on CareerBliss. 75% of employees would recommend working at Gallagher Bassett Services.

Does Gallagher Bassett Services pay their employees well?

Gallagher Bassett Services employees earn $52,000 annually on average, or $25 per hour, which is 21% lower than the national salary average of $66,000 per year. 9 Gallagher Bassett Services employees have shared their salaries on CareerBliss. Find Gallagher Bassett Services Salaries by Job Title.

How satisfied are employees working at Gallagher Bassett Services?

75% of employees would recommend working at Gallagher Bassett Services with the overall rating of 3.4 out of 5. Employees also rated Gallagher Bassett Services 3.4 out of 5 for Company Culture, 2.9 for Rewards You Receive, 2.8 for Growth Opportunities and 3.1 for support you get.

What is the highest paying job at Gallagher Bassett Services?

According to our data, the highest paying job at Gallagher Bassett Services is a CTO at $191,000 annually. Browse Gallagher Bassett Services Salaries by Job Profile.

What is the lowest paying job at Gallagher Bassett Services?

According to our data, the lowest paying job at Gallagher Bassett Services is a Receptionist at $24,000 annually. Browse Gallagher Bassett Services Salaries by Job Profile.

What are the pros and cons of working at Gallagher Bassett Services?

According to reviews on CareerBliss, employees commonly rated the pros of working at Gallagher Bassett Services to be Company Culture, People You Work With, Person You Work For and Support You Get, and cons to be Growth Opportunities and Rewards You Receive.

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