Customer Advocates at FedEx give their company a 2.6 out of 5.0, while the average rating for FedEx is 3.9, making them 40% less happy than every other employee at FedEx and 42% less happy than every other Customer Advocate on CareerBliss - the happiest Customer Advocates work for UnitedHealth Group.
What do you like about working at FedEx?
"The benefits of the company are great, as well as my coworkers."
Do you have any tips for others interviewing with this company?
"Use the position as a stepping stone to advance to positions in other OPCO's."
What don't you like about working at FedEx?
"Time is too micro-managed and not enough room to expand in this specific office."
What suggestions do you have for management?
"Have managers do more on the phone time to better understand the job of the customer service representatives."
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