LISTEN to your employees and Leads. They are in the thick of it day in and day out. They know what they are talking about - don't discount them. A valuable piece of advice would be, A happy worker is a hard worker. If they respect and admire your management style, if you are fair, if you listen, if you have a sense of humor and are personable, if you care - they will move mountains for you. They will be the most loyal and productive team you've ever seen.
I would suggest a fairer system for injury, and an attitude adjustment for some of the people in First Aid/Cast Health. I would still be working there if it wasn't for my injury, and these people assumed the worst of me from the start. Also, some of the equipment in Outdoor Vending - namely the carts - need to be re-evaluated for safety.
I've worked for Disneyland Resort as a cashier and trainer since 2007. After being there for many years, I have experienced many different obstacles. It is a great environment to work in while dealing with new guests every day and being as helpful as I can to others. Assisting others is a key when working there. It is also a great place to get used to speaking freely to others and feel great about yourself after helping an individual. Til this day, I enjoy working at Disneyland resort.