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Citibank Employee Job Reviews in the United States

Browse Citibank Reviews by Job Title →

34%
46%
18%
2%
1%
4.1
Average Rating
(based on 303 Citibank Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.6
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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"I have been working as a Business Analyst for more than 5 years Friendly, often relaxed atmosphere. No one is ever too busy to help out each other. Employees are encouraged to undertake further training to benefit their careers. Flexible working hours with the option to work from home in certain situations. Senior management is open and honest with us (which has improved greatly over the time I've been here)."
Posted 4 years ago in Irving, TX
Banker

What do you like about working at Citibank?

"Great products for clients, incredible international services, customer centric service."

Do you have any tips for others interviewing with this company?

"Ask about how changes that have been done lately affect what is taking place currently."

What don't you like about working at Citibank?

"Its vast ability to make it happen for the client."

What suggestions do you have for management?

"More structure with a more consistent approach from all levels of service."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Loan Processor

What do you like about working at Citibank?

"I enjoyed the ability to resolve issues and give great customer service. I had great working relationships with my team members and loan officers, I enjoyed mentoring new team members, helping out on special projects with management."

Do you have any tips for others interviewing with this company?

"Be prepared to work long hours and weekends, to be micromanaged, and to put up with petty politics with over 300 women on the floor."

What don't you like about working at Citibank?

"No managers are on the same page on the protocols and processes in our department. There are too many reports, meetings, training and templates to be filled out, to be productive. There has been mandatory, minimum of 10 hrs overtime each week since last August due to the work load. Management micromanages to the point of being non conducive to productivity."

What suggestions do you have for management?

"I would beef up the amount of underwriters to processors and make them work at the facility along side the processors where they would be accountable for the work hours and easily accessible to processors and management. I would also look at the processes to see if there were options to streamline some of them and implement procedures that everyone would follow, so getting the loans through processing and underwriting were more cohesive. I would also make the loan officers more accountable for submitting clear and complete files to processing, and also make them more responsible for follow up with their clients."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Repair Technician

"Union-style work environment. Emphasis on not working yourself out of a job."

What do you like about working at Citibank?

"Lots of freedom. Any tools needed upon request. Interesting tech once in awhile."

Do you have any tips for others interviewing with this company?

"Strike a good balance between professionalism and friendliness. Both will be important."

What don't you like about working at Citibank?

"Hard to self-motivate in that environment. More importance is placed on making friends than completing tasks."

What suggestions do you have for management?

"Rework incentives to promote job completions instead of job security."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Program Manager

What do you like about working at Citibank?

"Good work and more responsibility, had great experience working at Citi."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Retention Specialist

"It was nice to have the skills of SALES with Citibank."

What do you like about working at Citibank?

"I learned to be in SALES and how to effectively execute them."

Do you have any tips for others interviewing with this company?

"Be yourself and always be punctual. Always show excitement to work with a fortune 500 company."

What don't you like about working at Citibank?

"Too many internal metrics sales compliance. Too many changes in compliance rules each and every month."

What suggestions do you have for management?

"Stop making new schemes to take away sales bonus from sales representatives."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Universal Banker
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Branch Manager

What do you like about working at Citibank?

"Enjoyed working for a global business with a name brand."

Do you have any tips for others interviewing with this company?

"Speak about your sales volume and quality of sales results."

What don't you like about working at Citibank?

"Too large of a company, not enough centralization of resources."

What suggestions do you have for management?

"Management should be rewarded for all of their sales."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Technical Specialist

What do you like about working at Citibank?

"Like that I get a chance to work on different projects and technologies."

What don't you like about working at Citibank?

"I don't like office politics and current culture."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Client Financial Analyst

What do you like about working at Citibank?

"It was great learning atmosphere, met many clients, which helped them achieve financial goals."

Do you have any tips for others interviewing with this company?

"Great company, must know exact position responsibilities. Adhere to bank's policies."

What don't you like about working at Citibank?

"Worked in many roles, as financial advisor, account opener, deposit taker, etc."

What suggestions do you have for management?

"Create a specific position for financial advisors so they may build and get more business to the bank rather than multi job tasks."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Business Banking Officer

What do you like about working at Citibank?

"International Bank, great services and products, open for new ideas to increase sales."

Do you have any tips for others interviewing with this company?

"Go with credit knowledge, have a book of business, must have great relationship building ability."

What don't you like about working at Citibank?

"No room for advancement , limited unsecured CNI loans, had to refer commercial loans to others."

What suggestions do you have for management?

"Increase credit limits at branch level, train business bankers for credit knowledge."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Intern
People You Work With 5 / 5 Work Setting 4.6 / 5 Support You Get 4.7 / 5
Rewards You Receive 3.9 / 5 Growth Opportunities 5 / 5 Company Culture 4.9 / 5
Programmer Analyst
Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
QA Analyst
Rewards You Receive 4.6 / 5 Way You Work 4.3 / 5
QA Analyst
Person You Work For 4.5 / 5 People You Work With 4.5 / 5 Work Setting 5 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4.4 / 5
Company Culture 5 / 5 Way You Work 4.5 / 5
Collections Officer
Person You Work For 3.7 / 5 People You Work With 3.2 / 5 Work Setting 3.6 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.2 / 5
Company Culture 2.9 / 5 Way You Work 3 / 5

Citibank Reviews FAQs

Is Citibank a good company to work for?

Citibank has an overall rating of 4.1 Average Rating out of 5, based on over 303 Citibank Review Ratings left anonymously by Citibank employees, which is 5% higher than the average rating for all companies on CareerBliss. 97% of employees would recommend working at Citibank.

Does Citibank pay their employees well?

Citibank employees earn $45,000 annually on average, or $22 per hour, which is 32% lower than the national salary average of $66,000 per year. 82 Citibank employees have shared their salaries on CareerBliss. Find Citibank Salaries by Job Title.

How satisfied are employees working at Citibank?

97% of employees would recommend working at Citibank with the overall rating of 4.1 out of 5. Employees also rated Citibank 3.9 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.6 for Growth Opportunities and 4.1 for support you get.

What is the highest paying job at Citibank?

According to our data, the highest paying job at Citibank is a Business Architect at $251,000 annually. Browse Citibank Salaries by Job Profile.

What is the lowest paying job at Citibank?

According to our data, the lowest paying job at Citibank is a Security Guard at $16,000 annually. Browse Citibank Salaries by Job Profile.

What are the pros and cons of working at Citibank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citibank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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