CareCore National Employee Reviews for Clinical Reviewer

"Not a good place to work. It is a dead end job and you are treated as such."

What do you like about working at CareCore National?

"I was able to work from home and be at home with my children."

Do you have any tips for others interviewing with this company?

"Ask a lot of questions and ask for phone numbers of current and former employees before deciding on taking this job."

What don't you like about working at CareCore National?

"They threatened my job almost every month. I was told at hire they do phone audits on a quarterly basis but this was NOT the real situation. I was audited bI WEEKLY at least if not more often. They threatened to take away 20 % of my pay on a few occasions due to low audit scores I was told. Well, there is something wrong with their audit scoring. I was audited for a lot of NON clinical issues and marked off. For example, on many occasions, the person on the other end of the line can be difficult to hear and if you ask for the insurance ID more than once ; they automatically take points off in the audit. The employee canNOT contest an audit and have it redone with another call. This was very obnoxious to me. They were threatening to take away my pay and I couldn't contest it. AND the reasons were often NOT valid for missing points. There are so many other issues I would like to put here but it will take up too much space.I finally quit and found another job due to the fact ; I am a sole breadwinner and need a good job.Let me warn you, this is NOT a place to hang your hat. Working at home is the carrot that is dangled but the other issues make it NOT doable."

What suggestions do you have for management?

"Change your ways or you will not compete with others that are more friendly to employees/staff."