Capital One Employee Job Reviews in the United States

"CEO has great vision and attitude but very wrong set of leaders surrounding him. Capital One forces employees to compete against each other for survival in under "forced distribution" model, hence inculcating toxic competition. This unhealthy environment goes against "innovate and fail fast" motto that company pretends to embrace while attracting talent. Capital One's unhealthy hiring and firing pipeline makes sure employees and not invested in peer development. Environment forces employees (associates) to invest in their survival by strategizing their days/months in bypassing one manager to another. I was part of the Richmond, VA team and I have personally seen the environment there, hence choosing to get out of that ASAP (in a year). Richmond market has very few major employers, hence employees in Richmond are solely invested in surviving and retiring in the company at all cost as their families depend on that income. Company and its leaders know this and exploit the situation to their benefit. If another employer enters the Richmond market, more than 60% of the associates won't think twice before running out of Capital One's beautiful and toxic campus."

"I worked here since 2009. Good company with great benefits. It's more of a technology company rather than a financial institution. I loved working here."

"Capital One was an amazing company to work for and are on the cutting edge of applying artificial intelligence technology to their products. I was a part of many round table meetings for product improvement and software/hardware testing prior to product roll out."

"Overall average experience."

"I've worked at CapitalOne since Feb. 2018 through my employer Bitwise Inc. As a consultant, I have a lot of opportunities to work with different teams and collaborate with them in finding the solutions."

"I have worked for Capital One Bank for the last two years as a Brand Coordinator. I enjoy the work-life balance, the benefits (healthcare, paid time off, vision, dental), as well as the vast array of lines of business. There is little to no career mobility within the Houston, Texas market, which is causing me to look elsewhere."

"I am starting with the company on Monday (09/17), it took over a month to get interviewed and hired. Just keep in mind, if you apply for Capital One, expect a long process to get in the door."

"For a large company, I would have thought they would treat their applicants with respect. I applied and interviewed and they never got back to me to give me an answer. I waited 10 weeks before reaching out and they told me they dropped the ball. Do they really care about their employees if this is how the application process goes? I am insulted and they will never get my business and will pass this along to everyone I know."

"Very poor upper management starting with the top. Distributed Chanel is a revolving door for LO"s looking for a guarantee. Direct Chanel has little to no experience in mortgage. Team leaders easily manipulate.Top producers are shunned if they speak up. A lot of attrition in direct also. DE site had 2 LO"s leave within 2 and 3 weeks of starting. Unrealistic expectations set by DE supervisor. Make it or break it year for mortgage. Upper management set on self preservation. Employees are an after thought. Entire DE site shut down due to cost cutting, however, overall best producing team which isn’t saying much. I challenge Upper Management to truly ask itself if building this platform with existing leadership is worth the bad press. Look up Capital One home loans reviews. These are your current banks and credit customers your souring.Outsource mortgage if you want to be in it. Ask why top producers are leaving. Why is Google sending our emails to SPAM now?"

"Capital One is an absolutely amazing company to work for. I have never heard of a company that invests so heavily in its employees and provides such a great environment to learn and grow. The culture at Capital One makes everyone feel comfortable in bringing their full self to work. I have worked with others at my level all the way to members of the board and I am thoroughly impressed by everyone's work ethic and sense of team. Everyone is working towards the same goal, bettering the company."

"Politics trumps everything else. Ridiculously poor people managers in mid management. Nepotism runs wild. The leadership frantically follows the trends and fads of the time, and just and quickly disguards them a year or two later to follow the next new hotness. Expect to work 60 hours weeks frequently, and expect to take your laptop with you during vacations, funerals, births of your children."

"I've worked for Capital One for 5 years +. They are great to work for; however, the tellers are under paid and over worked."

"Brilliant leadership; continues to see and pursue the future of the industry. People and processes are though are rigid, and humiliating. Three reasons - the industry is old/stable, the company is incestuous and they implemented forced ranking. To succeed, work in Richmond and focus on your manager and management piers. Drink the Kool Aid or stay away."

"Its a nice place to work."

"Lot of politics and favoritism."