Books-A-Million Employee Job Reviews in the United States

"I've worked for Booksamillion for about 10 years and was saddened that they chose to close my store in Sanford. The pandemic unfortunately was very hard on most of the brick and mortar stores and it was a corporate decision. I made some very amazing customer relationships over the years with devoted customers and will miss them terrible as we became sort of a family there. They had brought their children in for many an event and we got to see them grow and flourish over the years. I do love books and got to love many friendships I cultivated. To see that face light up when you fulfill your customers request or need is delightful."

"Average workplace, some positives some negatives. Neutral overall"

"The Books-a-Million location where I work is, overall, a very positive workplace: managers are understanding and supportive, do their best to be attentive to employee's needs, and try their best to compensate for lack of support from higher up. That said, there is a vast gulf between high-level managers and corporate and the managers and employees who work in their stores. Individual stores have to muddle through unwieldy corporate directives and inadequate pay for their work."

"Executives do not allow the management staff to do their job."

"If you like books this is the place to be."

What do you like about working at Books-A-Million?

"Helping customers find books. Setting up off site books signings"

Do you have any tips for others interviewing with this company?

"Make sure you get your information as to salary in writting."

What don't you like about working at Books-A-Million?

"They way they based their hours on sales. If at the end of the week your sales were not good, they would pull your hours away."

What suggestions do you have for management?

"Don't pull hours from the store at the end of the week. You should be able to use the hours as you see fit."

What do you like about working at Books-A-Million?

"I enjoyed the customer service aspect of the job - being able to help others."

Do you have any tips for others interviewing with this company?

"Don't. Just don't. Fill out a McDonald's application - it's better."

What don't you like about working at Books-A-Million?

"If you did not sell enough memberships while working the register, you would be verbally abused and even have your hours cut in the middle of your shift. It was awful."

What suggestions do you have for management?

"Not require a daily percentage of memberships sold or fear termination."

"Ok place to work, horrible pay with high expectations."

"Pass if you have the option, it was not a pleasant working experience when I was there."

What don't you like about working at Books-A-Million?

"Their number-one problem was that they constantly wanted you to throw 24 hours at it."

What suggestions do you have for management?

"Fire both of the NetCentral co-founders and don't let them have EVP positions anywhere. Seriously."

"A friendly environment, but not a place to develop a career."

"If you have to have a job right now, a good place to be, but not long-term."

What do you like about working at Books-A-Million?

"I love working with books, seeing what's new, what sells, and how it's marketed, as well as the thrill of helping a customer find that book they couldn't recall or recommending new books for interested readers. I specialized in science fiction and fantasy for all ages."

Do you have any tips for others interviewing with this company?

"Be sure you love books, be sure you can deal with angry or frustrated people. It's retail. If you don't love retail, don't bother to apply."

What don't you like about working at Books-A-Million?

"The hours were hard, there were a lot of rude folk about, and since we were expected to do cleaning as well, we often ended up staying very late at night."

What suggestions do you have for management?

"Be as aware as possible of the schedule you're setting for your staff. Working til 2am, with a 6am meeting the next day, is hard. Try to make your staff as aware as possible of upcoming events they would need to prepare for, and keep an eye on their interactions with each other."