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Best Western Employee Reviews for Customer Service Representative

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Customer Service Representatives at Best Western give their company a 3.5 out of 5.0, while the average rating for Best Western is 3.7, making them 6% less happy than every other employee at Best Western and 8% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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3.5
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3.4 / 5 Way You Work 4 / 5
Customer Service Representative
in Phoenix, AZ

"Good overall"

What do you like about working at Best Western?

"It was a fun place to work."

Do you have any tips for others interviewing with this company?

"Emphasize your sales acumen"

What don't you like about working at Best Western?

"No lateral moves within the company."

What suggestions do you have for management?

"Be open to hiring for different departments, not just Customer Service"

Customer Service Representative
in Louisville, KY

"I enjoy my job, but would like to work in a field that salary does not depend on tips."

What do you like about working at Best Western?

"I enjoy working in customer service. I am an outgoing person and so I love meeting new people everyday and talking to them."

What don't you like about working at Best Western?

"The hours are very hard on me. My shift runs from 5pm to 4am, 3 days a week and other employees call in a lot which causes me to work more hours."

What suggestions do you have for management?

"My boss is not very hard on people, he is too laid back and I feel like maybe he should be a little stricter on what people get away with at his company."

Average Best Western Attributes by Customer Service Representative

Company Culture
3.4
Growth Opportunities
2
People You Work With
3.9
Person You Work For
4
Rewards You Receive
3
Support You Get
4
Way You Work
4
Work Setting
3.9
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