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Alpine Access Employee Job Reviews in the United States

Browse Alpine Access Reviews by Job Title →

15%
31%
23%
31%
0%
3.3
Average Rating
(based on 13 Alpine Access Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
2.8
People You Work With
3.4
Person You Work For
3.7
Rewards You Receive
2.9
Support You Get
3.4
Way You Work
3.0
Work Setting
3.8
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Technical Support Specialist

"I worked for Alpine on a project, and really enjoyed the flexibility of working from home. The project ended so I went on to other things. While the pay was a little bit lower than industry standard it allowed time for me to finish college. The only complaint I had about working with Alpine was the inability of the management to prepare me for another position with the company."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Technical Support Technician

What do you like about working at Alpine Access?

"I like having a job to support my family, so I am thankful that I am employed currently."

Do you have any tips for others interviewing with this company?

"Great for the stay at home mom types, if you don't need benefits and just need extra income for a short duration(seasonal)."

What don't you like about working at Alpine Access?

"This is a high turnover company, built that way, and no retention incentives. No raises."

What suggestions do you have for management?

"They need to give raises, and offer compensation in way of retaining talented people."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

3.3
Alpine Access (13)

4.8 Highest Rated in this Industry is Right Direction Crisis Intervention (5)
2.0 Lowest Rated in this Industry is Wave2Wave Communications (10)
3.6 Average of All Companies in this Industry (10,807)
Help Desk Representative

"Ok job, but no benefits or raises."

What do you like about working at Alpine Access?

"I like having a job to support my family, so I am thankful that I am employed currently."

Do you have any tips for others interviewing with this company?

"Great for the stay at home mom types, if you don't need benefits and just need extra income for a short duration(seasonal)."

What don't you like about working at Alpine Access?

"This is a high turnover company, built that way, and no retention incentives. No raises."

What suggestions do you have for management?

"They need to give raises, and offer compensation in way of retaining talented people."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Customer Care Representative

What do you like about working at Alpine Access?

"The actual work environment is home, which is nice for several reasons! No actual real commute to work, save gas, comfortable and relaxed atmosphere."

Do you have any tips for others interviewing with this company?

"Really think about the actual job and what the work is. Although, some might enjoy mundane lifeless tasks daily for hours upon hours, but just make sure that's what YOU want."

What don't you like about working at Alpine Access?

"The mundane duties of the work itself. It's not hard work and definitely not rocket science to be an employee with Alpine Access, however, the constant repetitiveness is unbearable and very draining."

What suggestions do you have for management?

"Hire more staff, being under staffed and keeping the current employees over worked is not good."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Customer Support Specialist

What do you like about working at Alpine Access?

"I like working with the customers, I get all kinds of callers and it is satisfying to get their questions answered."

Do you have any tips for others interviewing with this company?

"Make sure you go over every policy in the handbook carefully, because they expect you to know it perfect when working there."

What don't you like about working at Alpine Access?

"They micromanage to the nth degree. It is very frustrating, and causes many people to consider working somewhere else. Its sad, because the job on the phones itself is awesome."

What suggestions do you have for management?

"Make sure that decisions at the top were implemented better on the front lines."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Customer Care Escalations Agent

What do you like about working at Alpine Access?

"Technical aspect of job - tech support, figuring out problems"

Do you have any tips for others interviewing with this company?

"Make sure that you understand the type of job you are interviewing for. Make sure you're ok with being alone at home all the time!"

What don't you like about working at Alpine Access?

"Being alone all the time sucked a lot. I never left my home office."

What suggestions do you have for management?

"Allow employees to work a more flexible schedule, or not work only at night."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Customer Service Representative

"I have many years in customer service"

What do you like about working at Alpine Access?

"I like that I can work from home and have a some what flexable schedule for the time being."

Do you have any tips for others interviewing with this company?

"Just be yourself, know what you like and don't like when it comes to customer service."

What don't you like about working at Alpine Access?

"I don't like that there is no room for advancement like with other companies, and the pay could be better."

What suggestions do you have for management?

"Better pay would make things a little better for the customer service reps."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
HR Assistant
Person You Work For 4.8 / 5 People You Work With 4.6 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4 / 5
CSR

What do you like about working at Alpine Access?

"Their support. They are 100% behind their employees. They have access any time you need them, and all the Team Leads are there for you. They don't limit to your own team lead, everyone who can help does."

Do you have any tips for others interviewing with this company?

"Yes. Be honest, work hard. Accept change, and be prepared to work as a team."

What don't you like about working at Alpine Access?

"Sometimes wish the job was brick and mortar, and then I remember I get to work in bunny slippers."

What suggestions do you have for management?

"Keep up the support system and thank you for being there so people like myself have the opportunity to work from home for a good solid company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
CSR

What do you like about working at Alpine Access?

"Their support. They are 100% behind their employees. They have access anytime you need them and all the Team Leads are their for you. They don't limit to your own team lead everyone who can help does."

Do you have any tips for others interviewing with this company?

"Yes. Be honest, work hard. Accept change, and be prepared to work as a team."

What don't you like about working at Alpine Access?

"Sometimes wish the job was brick and mortar and then I remember I get to work in bunny slippers"

What suggestions do you have for management?

"Keep up the support system and thank you for being their so people like myself have the opportunity to work from home for a good solid company"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Subject Matter Expert

"Alpine is a good company, but the advancement opportunities are far and few in between."

Person You Work For 5 / 5 People You Work With 1 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1.5 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Customer Care Professional
Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.9 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Care Representative
Person You Work For 3.1 / 5 People You Work With 4.3 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 1.6 / 5 Growth Opportunities 2.7 / 5
Company Culture 3.7 / 5 Way You Work 4.5 / 5

Alpine Access Reviews FAQs

Is Alpine Access a good company to work for?

Alpine Access has an overall rating of 3.3 Average Rating out of 5, based on over 13 Alpine Access Review Ratings left anonymously by Alpine Access employees, which is 15% lower than the average rating for all companies on CareerBliss. 69% of employees would recommend working at Alpine Access.

Does Alpine Access pay their employees well?

Alpine Access employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 1 Alpine Access employees have shared their salaries on CareerBliss. Find Alpine Access Salaries by Job Title.

How satisfied are employees working at Alpine Access?

69% of employees would recommend working at Alpine Access with the overall rating of 3.3 out of 5. Employees also rated Alpine Access 3.4 out of 5 for Company Culture, 2.9 for Rewards You Receive, 2.8 for Growth Opportunities and 3.4 for support you get.

What is the highest paying job at Alpine Access?

According to our data, the highest paying job at Alpine Access is a VP of Operations at $201,000 annually. Browse Alpine Access Salaries by Job Profile.

What is the lowest paying job at Alpine Access?

According to our data, the lowest paying job at Alpine Access is a Escalations Supervisor at $18,000 annually. Browse Alpine Access Salaries by Job Profile.

What are the pros and cons of working at Alpine Access?

According to reviews on CareerBliss, employees commonly rated the pros of working at Alpine Access to be Company Culture, People You Work With, Person You Work For and Support You Get, and cons to be Growth Opportunities and Rewards You Receive.

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