Current CEO: Paul Sagan
Akamai Technologies provides Internet hosting and interaction management services for major businesses and government organizations worldwide. The company''s comprehensive network of servers provides timely analytic and operations adjustment services to clients. Akamai launched commercial services in 1999 and is headquartered in Cambridge, Massachusetts. The company employs engineers, IT professionals, technical support staff, and sales professionals in locations worldwide.
Engineers at Akamai are responsible for developing comprehensive Internet interaction management services for clients. Engineers work to improve current Akamai systems and to create new systems that can provide dependable, secure service to clients. They are generally required to have previous experience in this field. Most engineers have completed advanced degrees prior to securing positions at Akamai. The company also provides internships to talented engineers from college programs across the U.S.
IT professionals with a solid understanding of global networking stability and security can foster long-term Akamai careers. IT professionals are responsible for the overall maintenance of Akamai systems worldwide. They perform regular maintenance and quality assurance inspections. Some IT professionals work on-call and respond to Akamai offices and centers worldwide to assess and repair outages and other equipment issues.
Technical support staff working at Akamai Technologies provides a variety of customer support services. Individuals in these roles generally have prior experience working in technical support roles. They are offered company-sponsored training and may be able to take advantage of ongoing education opportunities. Technical support staff field calls from clients worldwide. They assist clients with troubleshooting and other technical support issues. In the case of major systems issues, technical support staff is required to dispatch IT repair professionals. Individuals in these roles are expected to handle a high call volume.
Sales professionals are responsible for business-to-business sales. They identify potential clients and maintain relationships with existing clients. Sales professionals must have a solid understanding of the company''s products and services. They are assigned to set geographic territories worldwide. The majority of sales professionals are expected to meet sales quotas. They are awarded commission in addition to their base compensation.
The Akamai culture stresses ongoing innovation. All employees are expected to contribute positively to the company''s goal of providing excellent, industry-leading services to major businesses and government organizations. Most employees are offered competitive pay. In addition to their base salaries, eligible employees receive an Akamai benefits package. Qualified employees are offered healthcare insurance and a flexible time off plan. All employees can participate in a 401(k) retirement savings plan.